Observing the User Experience
Elizabeth Goodman
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Description for Observing the User Experience
Paperback. The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. This title helps you to bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Num Pages: 608 pages, illustrations. BIC Classification: UMZ. Category: (P) Professional & Vocational. Dimension: 236 x 190 x 29. Weight in Grams: 1218.
Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into ... Read more
Observing the User Experience: A Practitioner's Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into ... Read more
Product Details
Publisher
Elsevier Science & Technology United States
Number of pages
608
Format
Paperback
Publication date
2012
Condition
New
Weight
1209g
Number of Pages
608
Place of Publication
San Francisco, United States
ISBN
9780123848697
SKU
V9780123848697
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2
About Elizabeth Goodman
Elizabeth Goodman has taught user experience research and tangible interaction design at the University of California, Berkeley and site-specific art practice at the San Francisco Art Institute. She has also worked with exploratory research and design teams at Intel, Fuji-Xerox, and Yahoo and speaks widely on the design of mobile and pervasive computing systems at conferences, schools, and businesses. She ... Read more
Reviews for Observing the User Experience
The no-nonsense approach includes guidelines, tables for estimating costs, and plenty of detailed practical advice. Simply written, well-structured and highly informative. Don't leave home without it.
Gerry Gaffney, Founder and Director, Information & Design
Gerry Gaffney, Founder and Director, Information & Design