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Spinning Up ServiceNow: IT Service Managers´ Guide to Successful User Adoption
Gabriele Kahlout
€ 51.99
€ 41.05
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Description for Spinning Up ServiceNow: IT Service Managers´ Guide to Successful User Adoption
Paperback. Num Pages: 241 pages, 15 black & white illustrations, 142 colour illustrations, biography. BIC Classification: UYQE. Category: (P) Professional & Vocational. Dimension: 235 x 155. .
Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory. Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption shows you how to orchestrate your IT service desks and developers to facilitate the adoption and consumption of IT services by all ... Read more
Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application architect Gabriele Kahlout shows IT service managers how to launch automated ServiceNow ticketing tools in seamless integration with their organization's existing email and Active Directory. Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption shows you how to orchestrate your IT service desks and developers to facilitate the adoption and consumption of IT services by all ... Read more
Product Details
Publisher
Apress
Format
Paperback
Publication date
2017
Condition
New
Number of Pages
241
Place of Publication
Berkley, United States
ISBN
9781484225707
SKU
V9781484225707
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Gabriele Kahlout
Gabriele Kahlout is the architect of ServiceNow at the Al Jazeera Media Network and in 2014 was recognized for outstanding achievements with the platform. Championing the transition to ServiceNow, Gabriele advises management, implements proposals, and confronts warts and wrinkles with users. Drawing on experience at start-ups and in innovative research centers, since 2012 Gabriele has brought to the revolutionary but ... Read more
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