"Lawrence E. Susskind and Jeffrey L. Cruikshank go to great lengths to show us the shortcomings of Robert's Rules and how its rituals of procedure and majority rule often produce a righteous majority and a highly dissatisfied minority...The writing is clear and jargon-free...you'll learn more than you'll ever need to know about assigning roles and responsibilities, group problem solving and ... Read moreholding people to commitments...It's the kind of book that has multiple markets, from executive groups to committees to neighborhood associations. Use this book to change the way you operate meetings and you'll see greater efficiency, effectiveness and sound decision making."
Training Magazine "Lawrence E. Susskind and Jeffrey L. Cruikshank go to great lengths to show us the shortcomings of Robert's Rules and how its rituals of procedure and majority rule often produce a righteous majority and a highly dissatisfied minority...The writing is clear and jargon-free...you'll learn more than you'll ever need to know about assigning roles and responsibilities, group problem solving and holding people to commitments...It's the kind of book that has multiple markets, from executive groups to committees to neighborhood associations. Use this book to change the way you operate meetings and you'll see greater efficiency, effectiveness and sound decision making."
Training Magazine "Well written, clear, authoritative and helpful.... This book should revolutionize meetings everywhere
making them more productive, accessible to participants, and facilitating human communication and cooperation.... No one should ever go to a meeting, of any kind, anywhere, again without a copy of Breaking Robert's Rules."
Carrie Menkel-Meadow, Georgetown School of Law "Blessedly free of jargon and written in a brisk and positive style.... Can potentially make a real contribution to how people engage one another on difficult issues."
Michael Wheeler, Harvard Business School "This book is revolutionary and hilarious. Revolutionary because the authors provide a new framework that will radically change the way organizations make decisions and resolve conflicts. Hilarious because it will remind the reader of every stupid or senseless meeting they've endured."
Warren Bennis, University of Southern California and author of On Becoming a Leader "This clear guide to non-hierarchal decision-making will be a boon for churches tryiing to find consensus in congregational affairs rather then the traditional solution of majority rule."
Phyllis Tickle, author of The NIght Offices Show Less