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Ombudsmen at the Crossroads
O'Brien, Nick; Seneviratne, Mary
€ 71.50
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Description for Ombudsmen at the Crossroads
Hardback. Num Pages: 117 pages, biography. BIC Classification: JPA; JPP; LND. Category: (P) Professional & Vocational. Dimension: 210 x 148. Weight in Grams: 303.
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution ... Read more
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution ... Read more
Product Details
Format
Hardback
Publication date
2017
Publisher
Palgrave Macmillan United Kingdom
Number of pages
117
Condition
New
Number of Pages
117
Place of Publication
Basingstoke, United Kingdom
ISBN
9781137584458
SKU
V9781137584458
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About O'Brien, Nick; Seneviratne, Mary
Nick O’Brien is Honorary Research Fellow at Liverpool University, UK. He was Legal Director of the Disability Rights Commission between 2000 and 2007, and Specialist Adviser to the House of Commons Public Administration Select Committee inquiry on the UK Parliamentary Ombudsman 2013-14. Mary Seneviratne is Emeritus Professor of Law, Nottingham Trent University, UK. She was formerly a Member of the ... Read more
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