Inspiring Fabled Service
Bonnie Jameson
€ 36.27
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Description for Inspiring Fabled Service
Paperback. Num Pages: 75 pages, black & white illustrations. BIC Classification: JNRV; KJMV2; KJSU. Category: (P) Professional & Vocational. Dimension: 280 x 210 x 5. Weight in Grams: 212.
Develop standard-setting customer service!
Based on the best-selling book Fabled Service by BetsySanders!
This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service.
Teach others vital customer service skills, such as how to:
* Positively represent the organization
* Satisfy customers so they will buy the product or service
* Encourage customers to return
* Understand what motivates people and initiates action
* ... Read more
Develop standard-setting customer service!
Based on the best-selling book Fabled Service by BetsySanders!
This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service.
Teach others vital customer service skills, such as how to:
* Positively represent the organization
* Satisfy customers so they will buy the product or service
* Encourage customers to return
* Understand what motivates people and initiates action
* ... Read more
Product Details
Format
Paperback
Publication date
1996
Publisher
Pfeiffer & Co ,U.S. United States
Number of pages
75
Condition
New
Number of Pages
78
Place of Publication
, United States
ISBN
9780883904732
SKU
V9780883904732
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Bonnie Jameson
BETSY SANDERS worked with Nordstrom, Inc. for 19 years. During that time, she served as VP and general manager. In that capacity, she was responsible for the inception and development of the Southern California region--the company's largest and most profitable division, generating $1 billion in annual revenues.At present, Sanders is a consultant specializing in developing and implementing comprehensive business and ... Read more
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