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Relationship Competence for Healthcare Management: Peer to Peer
Landau, Jennifer, Borgonovi, Elio
€ 66.46
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Description for Relationship Competence for Healthcare Management: Peer to Peer
Hardcover. Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. The organization is steeped in conflict between peers. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization. Num Pages: 196 pages, biography. BIC Classification: GTC; KJM; MBP. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 224 x 162 x 16. Weight in Grams: 370.
Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.
Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.
Product Details
Format
Hardback
Publication date
2008
Publisher
Palgrave Macmillan
Number of pages
198
Condition
New
Number of Pages
187
Place of Publication
Basingstoke, United Kingdom
ISBN
9780230515963
SKU
V9780230515963
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Landau, Jennifer, Borgonovi, Elio
JENNIFER LANDAU is a Senior Lecturer at the Bocconi School of Management of Organizational Behaviour in Healthcare, Italy. She does healthcare management research on patient quality of life and organizational change. She is a contract professor at State University, Department of Medicine, on physician-patient communication and relationship management. ELIO BORGNOVI is Professor of Public Management at Bocconi University, Italy, ... Read more
Reviews for Relationship Competence for Healthcare Management: Peer to Peer
'I would recommend this book for practitioners who want some ready examples of a range of different issues concerning peer to peer relationships.' - Helen Dickinson, International Journal of Integrated Care