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The Conflict Resolution Training Program: Leader´s Manual
Prudence B. Kestner
€ 65.93
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Description for The Conflict Resolution Training Program: Leader´s Manual
Paperback. Includes a leader's manual and participant's workbook which presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques. Num Pages: 320 pages, Ill. BIC Classification: GTJ; JNU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 275 x 210 x 23. Weight in Grams: 926.
The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.
The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.
Product Details
Format
Paperback
Publication date
2002
Publisher
John Wiley & Sons Inc United States
Number of pages
320
Condition
New
Number of Pages
320
Place of Publication
New York, United States
ISBN
9780787960773
SKU
V9780787960773
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-1
About Prudence B. Kestner
Prudence Bowman Kestner is president of the Institute for Organizational and Personal Transformation, Inc. (I-OPT). Formerly she was the associate director of the American Bar Association's Section on Dispute Resolution (ABA/ADR). Larry Ray is an attorney in private practice. He served as executive director for the National Association for Community Mediation (NAFCM) and for the ... Read more
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