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Medical Office Management: Developing and Managing Systems with High Quality Customer Service
Marcia R. F. Campiolo
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Description for Medical Office Management: Developing and Managing Systems with High Quality Customer Service
Paperback. Num Pages: 200 pages, 17 colour illustrations, biography. BIC Classification: MBPM. Category: (P) Professional & Vocational. Dimension: 235 x 155. .
The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor's success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.
The present book aims to assist and guide medical doctors in any specialty to manage his/her own clinic or office, allowing a higher and better development of its team/staff and providing tools for a high quality service to patients and customers. It is devoted to be the background for any medical doctor's success in personal career, serving as a foundation for professional growth. In last instance, Medical Office Management is intended to be a practical manual for easy day to day application in medical clinics.
Product Details
Publisher
Springer International Publishing AG
Format
Paperback
Publication date
2016
Condition
New
Weight
293g
Number of Pages
163
Place of Publication
Cham, Switzerland
ISBN
9783319138862
SKU
V9783319138862
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Marcia R. F. Campiolo
Marcia Campiolo is a psychologist specializing in Human Resources and health management area. She is the Administrative Director of the Brazilian Society of Ophthalmology, Editor of Ophthalmology Management journal and Columnist for DOC Magazine - health management. Speaker at medical conferences and consultant to clinics and hospitals. She is author of the books in Portuguese Medical Office Management (published ... Read more
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