Michael J. Krasulski is Assistant Professor of Information Science and Coordinator of Access Services at University of the Sciences, Philadelphia. He was previously the Coordinator of Public Services at Philadelphia University. Michael is currently working on various research projects that he hopes will improve the status of access services librarians in the profession. Further, he has a variety of interests beyond academic librarianship, including genealogy, urban history, and Episcopal Church affairs. He earned his MSLIS from Drexel University and has an additional master’s degree from Temple University. Michael is also an adjunct instructor in the MSLIS programme at the iSchool at Drexel University. Trevor A. Dawes is an Associate University Librarian at Washington University in St. Louis. He was previously the Circulation Services Director at the Princeton University Library, and prior to that held several positions at the Columbia University Libraries in New York City. He has worked with staff in developing and providing training for various services, has written widely on access services topics in libraries, and has either planned or presented at various local, national, and international conferences on a variety of topics. Since 2006, Dawes has been an instructor in the MSLIS programme at the iSchool at Drexel University. Dawes earned his MLS from Rutgers University, and has two additional master’s degrees from Teachers College, Columbia University. He is an active member of the American Library Association and is the 2013–2014 president of the Association of College and Research Libraries.