Ariel Avgar is Associate Professor at the ILR School at Cornell University. Avgar's research examines employment relations in the healthcare setting with a focus on innovative work practices and their implications for multiple stakeholder outcomes. He also studies organizational conflict management patterns and practices, alternative dispute resolution, conflict accuracy, and social networks and conflict in teams. Avgar's research has been published in a number of journals including: Industrial and Labor Relations Review, Industrial Relations, British Journal of Industrial Relations, Ohio State Journal on Dispute Resolution, Negotiation and Conflict Management Research, International Journal of Conflict Management, Advances in Industrial and Labor Relations, Health Services Research and Medical Care. He is LERA's Editor-in-Chief and is on the editorial board of the Journal of Management. Timothy J. Vogus is an Associate Professor of Management at the Vanderbilt Owen Graduate School of Management. He has been on the faculty at Vanderbilt since 2004. He previously taught Organizational Behavior and received his PhD from the University of Michigan's Ross School of Business. Vogus's research focuses on the cognitive (mindful organizing), cultural, motivational, and emotional processes through which individuals, workgroups, and organizations enact highly reliable (i.e., harm-free) performance. He is especially interested in the role specific work practices play in enabling mindful organizing, ensuring reliable performance, and ensuring positive employee as well as organizational outcomes at the point of care delivery. His earlier research has been published or is forthcoming in ILR Review, Academy of Management Review), Medical Care.