Breakthrough Performance: Accelerating the Transformation of Health Care Organizations
Ellen J. Gaucher
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Description for Breakthrough Performance: Accelerating the Transformation of Health Care Organizations
Paperback. This work illustrates how two quality management gurus teach health care practitioners to inspire the sense of urgency that is crucial to effective and successful innovation. It builds on an analysis of research and new cases involving health care, as well as examples from other industries. Num Pages: 352 pages, Illustrations. BIC Classification: KJM; MBP. Category: (P) Professional & Vocational. Dimension: 243 x 182 x 26. Weight in Grams: 638.
Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance.
Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance.
Product Details
Format
Paperback
Publication date
2000
Publisher
John Wiley & Sons Inc United States
Number of pages
352
Condition
New
Number of Pages
352
Place of Publication
New York, United States
ISBN
9780787952310
SKU
V9780787952310
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Ellen J. Gaucher
ELLEN J. GAUCHER is group vice president for operations/quality and customer satisfaction at Wellmark, Inc., Blue Cross and Blue Shield of Iowa and South Dakota. She is associate editor for Aspen's Quality Management in Health Care and serves as a board member of the Institute for Healthcare Improvement. RICHARD J. COFFEY, Ph.D., is director of program and operations analysis, and ... Read more
Reviews for Breakthrough Performance: Accelerating the Transformation of Health Care Organizations
"Contained in this book is the management framework for driving creativity, continuous improvement, and customer value. A must-read for health care executives and professionals looking to improve operational performance to meet dynamic customer expectations."
Dick Smith, partner, PricewaterhouseCoopers LLP "This book is full of strategies for health care leaders to use to accelerate their improvement process."
Bob ... Read more
Dick Smith, partner, PricewaterhouseCoopers LLP "This book is full of strategies for health care leaders to use to accelerate their improvement process."
Bob ... Read more