Occupational Strain and Efficacy in Human Service Workers
Dollard, Maureen F.; Winefield, Anthony H.; Winefield, Helen R.
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Description for Occupational Strain and Efficacy in Human Service Workers
Hardback. Shows how one large human service organisation systematically investigated the occupational strain and efficacy of its workforce, leading to a rational intervention plan which was broadly supported by management and workers alike. This book explores academic and local theory in the development of an intervention plan to reduce occupational strain. Num Pages: 235 pages, 2 black & white illustrations, biography. BIC Classification: JKSN; MBN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 15. Weight in Grams: 1160.
Workers' compensation data in a large public sector human service agency clearly indicated that the most significant type ofcompensable incident that occurred within the organisation was that ofanxiety and stress related conditions. From September 1987 to September 1995, there had been 219 workers compensation claims relating to workplace strain (stress) in the agency. The total cost of these claims was $4,865,249. A study was commissioned by the agency in early 1996 to review workplace strain. The outcomes sought by the department following the implementation of the project recommendations, as outlined in the project briefwere to have: 1. a reduction ofpsychological ... Read more
Workers' compensation data in a large public sector human service agency clearly indicated that the most significant type ofcompensable incident that occurred within the organisation was that ofanxiety and stress related conditions. From September 1987 to September 1995, there had been 219 workers compensation claims relating to workplace strain (stress) in the agency. The total cost of these claims was $4,865,249. A study was commissioned by the agency in early 1996 to review workplace strain. The outcomes sought by the department following the implementation of the project recommendations, as outlined in the project briefwere to have: 1. a reduction ofpsychological ... Read more
Product Details
Format
Hardback
Publication date
2001
Publisher
Kluwer Academic Publishers United States
Number of pages
235
Condition
New
Number of Pages
235
Place of Publication
Dordrecht, Netherlands
ISBN
9780792368526
SKU
V9780792368526
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
Reviews for Occupational Strain and Efficacy in Human Service Workers
`This book gives an in-depth view on job strain and its negative consequences in human services jobs that is firmly based on a unique blend of case material and survey data.' Prof. Wilmar Schaufeli, Utrecht University