Buckman offers the tools and knowledge base to help a medical practitioner start and maintain a professional conversation during extremely sensitive times and circumstances... Highly recommended.
Choice
Practical Plans for Difficult Conversations aims to ground its ideas firmly within the real world of clinical medicine. All of the examples are set in real situations and this is the ... Read morebook's main strength. Readers will recognise, immediately, the areas that do cause problems, and will be able to imagine themselves within each scenario.
Times Educational Supplement
The book, stylistically, is written in a relatively non abstruse manner. Indeed, the book's contents are characterized notably by relative ease of reading. The 'empathic response' is explained in detail, in Chapter 1. In Buckman's view, the empathic response is the most direct and simplest way of acknowledging the emotions of another person; and the belief of Buckman is that it is the most useful communication technique for any difficult conversation. In subsequent chapters, Buckman, in a characteristically practical, insightful, and thoughtful way, identifies and describes the components comprising various communication protocols, designed to closely fit particular types of medical situations.
Metapsychology
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