Bruce Alan Boxer has spent over a decadein nursing as both a staff nurse and a nurse leader. In his current role as Director of Quality at a New Jersey-based Healthcare System, he works with nurse leaders to creatively solve problems and implement solutions to achieve the best effects possible. His educational credentials are impeccable, earning a Master of Arts ... Read morein Health Education, a Master of Business Administration in Healthcare Administration, and a Doctorate in Health Studies/Public Health from Temple University in Philadelphia, which provide both the knowledge and skills necessary to create and author this volume. As a subscriber to the process of lifelong learning, he is currently enrolled in a Master of Science in Nursing program at Holy Family University in Philadelphia, PA. He is also certified as a Healthcare Quality Professional by the National Association for Healthcare Quality. He lectures frequently on healthcare management topics and is currently adjunct faculty in both the Nursing and Business Administration departments at Holy Family University in Philadelphia, Pennsylvania. He is a frequent contributor to Nursing Management Journal and has contributed to the Journal of Emergency Nursing, Critical Care Nursing Quarterly, and Nursing Forum. Ellen M. Boxer Goldfarb also has more than 10 years of experience as a staff nurse and nurse leader. Achieving a Bachelor of Science in Nursing with honors from the University of Pennsylvania and a Master of Science in Nursing from Thomas Jefferson University in Philadelphia, PA, she is seen as a clinical expert within the nursing profession.She has held many leadership roles in her nursing career; in nursing management, research and nursing education. She is currently a Cardiology Nurse Practitioner at an academic medical center in Philadelphia, PA. As a certified registered nurse practitioner, she is called upon daily to provide clinical expertise in solving patient care dilemmas. In this role, she also works closely with nursing staff and management to evaluate and improve patient care. She is currently creating evidence based guidelines and on-line order sets for the Cardiology Division of Penn Presbyterian Medical Center in Philadelphia, PA. She previously served as an adjunct faculty in Nursing Education at Thomas Jefferson University.She is also a frequent contributor to Nursing Management Journal and has experience in writing and has edited a medical textbook chapter. Show Less