Listening: Processes, Functions and Competency, is an impressive text that provides students of listening communication with up-to-date, research-based insights into this highly complex process. As leading listening researchers, Worthington and Fitch-Hauser offer a solid conceptual grounding for understanding the process of listening and how to function more effectively as a listener. -Andrew Wolvin, University ... Read moreof Maryland, USA The book presents comprehensive and cutting edge research on listening. The way in which the text relates theory and research findings to real life scenarios is intriguing and makes it definitely relevant both for academic learning and for building strong listening skills. -Margarete Imhof, Mainz University, Germany Hands down the best listening text on the market today. It includes the most recent research in an easy-to-read fashion. The research comes alive and is made practical with the case study vignettes integrated throughout each chapter. There is an excellent addition of the chapter focusing on Listening in a Mediated World. Truly an extraordinary text. -Laura Janusik, Ph.D., Rockhurst University, USA I strongly recommend Listening because it takes seriously the role of research in building a knowledge base about listening. It also provides sufficient resources for the creative instructor to encourage students to think critically about listening and to apply what they have learned in order to become more proficient. -Graham Bodie, University of Mississippi, USA Show Less