
Stock image for illustration purposes only - book cover, edition or condition may vary.
Writing Clearly for Clients and Colleagues
Ames, Natalie; Fitzgerald, Katy
€ 75.59
FREE Delivery in Ireland
Description for Writing Clearly for Clients and Colleagues
Paperback. Num Pages: 165 pages. BIC Classification: JKSN. Category: (G) General (US: Trade). Dimension: 152 x 229 x 8. .
If you have ever waded through a rambling case summary, a jargon-heavy program description, or a poorly organized training manual, you are aware of how important it is for human service agencies' written materials to be clear and concise. Whether in print or electronic format, most agencies must provide information to a variety of audiences. Ames and FitzGerald have developed a guide to help human service professionals clearly communicate valuable information to board members, funding sources, volunteers, and-perhaps most importantly-clients with limited literacy skills. The book highlights how readers can apply readability guidelines to improve all of the print and electronic materials agencies use to communicate with internal and external audiences. Whether creating a brochure, sending an email, writing a grant, or documenting case records, human service professionals can make their messages clear and understandable by following the guide's simple rules and practical suggestions.
Product Details
Format
Paperback
Publication date
2015
Publisher
Oxford University Press United Kingdom
Number of pages
165
Condition
New
Number of Pages
165
Place of Publication
New York, United States
ISBN
9780190615604
SKU
V9780190615604
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-99
About Ames, Natalie; Fitzgerald, Katy
Natalie Ames (MSW and EdD, West Virginia University) is associate professor of social work at North Carolina State University. Her social work experience includes public welfare, medical social work, and individual and group counseling. While working for different agencies, she developed accessible educational materials and training programs for professionals and the general public. Katy FitzGerald (MSW, North Carolina State University) is a clinical social worker at R. J. Blackley Alcohol and Drug Abuse Treatment Center. Prior to her social work career, FitzGerald held positions in technology marketing where she developed her ability to translate difficult, technical information into easy-to-read written material for clients.
Reviews for Writing Clearly for Clients and Colleagues