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Personalising Public Services
Catherine Needham
€ 42.99
€ 41.12
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Description for Personalising Public Services
Paperback. This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support. Num Pages: 216 pages. BIC Classification: JKS; JPP. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 157 x 12. Weight in Grams: 342.
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
Product Details
Format
Paperback
Publication date
2011
Publisher
Policy Press United Kingdom
Number of pages
216
Condition
New
Number of Pages
216
Place of Publication
, United Kingdom
ISBN
9781847427595
SKU
V9781847427595
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Catherine Needham
Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.
Reviews for Personalising Public Services
"Needham's policy narrative thesis is a welcome and persuasive critique of the manner in which policies are formed and implemented." British Politics and Policy at LSE blog