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Counter Cultures: Saleswomen, Managers, and Customers in American Department Stores, 1890-1940
Susan Benson
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Description for Counter Cultures: Saleswomen, Managers, and Customers in American Department Stores, 1890-1940
Paperback. Series: The Working Class in American History. Num Pages: 344 pages. BIC Classification: JFSJ1. Category: (P) Professional & Vocational. Dimension: 5817 x 3887 x 27. Weight in Grams: 522.
The luxurious appearance and handsome profits of American department stores from 1890 to 1940 masked a three-way struggle among saleswomen, managers, and customers for control of the selling floor. Counter Cultures explores the complex nature and contradictions of the conflict in an arena where class, gender, and the emerging culture of consumption all came together. The result is a fascinating illumination of the emotional labor of the workplace and the work-culture of consumerism that still defines the workday for millions of Americans.
The luxurious appearance and handsome profits of American department stores from 1890 to 1940 masked a three-way struggle among saleswomen, managers, and customers for control of the selling floor. Counter Cultures explores the complex nature and contradictions of the conflict in an arena where class, gender, and the emerging culture of consumption all came together. The result is a fascinating illumination of the emotional labor of the workplace and the work-culture of consumerism that still defines the workday for millions of Americans.
Product Details
Format
Paperback
Publication date
1987
Publisher
University of Illinois Press United States
Number of pages
344
Condition
New
Series
The Working Class in American History
Number of Pages
344
Place of Publication
Baltimore, United States
ISBN
9780252060137
SKU
V9780252060137
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-1
About Susan Benson
Susan Porter Benson (d. 2005) taught at the University of Missouri-Columbia, University of Connecticut, and Yale University. She is the author of Household Accounts: Working-class Family Economies in the Interwar United States.
Reviews for Counter Cultures: Saleswomen, Managers, and Customers in American Department Stores, 1890-1940
Winner of the Chicago Women in Publishing Award, "Relevance to Women's Issues," 1987. "A path-breaking and imaginative social history. Benson has made an original and sophisticated contribution to the study of the work process in the service sector."
Journal of American History "Advances our understanding of the history of women and work, and it does so in an engaging ... Read more
Journal of American History "Advances our understanding of the history of women and work, and it does so in an engaging ... Read more