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Person-Centered Communication with Older Adults: The Professional Provider's Guide
Timothy A. Storlie
€ 62.56
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Description for Person-Centered Communication with Older Adults: The Professional Provider's Guide
Hardcover. Num Pages: 218 pages. BIC Classification: JFSP31; JMD; MBDP; MJX. Category: (P) Professional & Vocational. Dimension: 161 x 239 x 15. Weight in Grams: 500.
Providers serving older adults face a growing problem. Older adults are becoming increasingly dissatisfied with service quality citing deficits in provider communication and relationship skills. The author argues this dissatisfaction is largely related to three widespread issues: ageism, use of professional jargon, and age-related changes in the older adult. To address these concerns, Dr. Storlie advocates adoption of an evidence-based, person-centered approach to communication. The benefits of person-centered communication are many. They can increase older adult satisfaction with provider services, enhance mutual respect and understanding, improve accuracy of information exchanged, positively impact service outcomes, increase compliance ... Read more
Providers serving older adults face a growing problem. Older adults are becoming increasingly dissatisfied with service quality citing deficits in provider communication and relationship skills. The author argues this dissatisfaction is largely related to three widespread issues: ageism, use of professional jargon, and age-related changes in the older adult. To address these concerns, Dr. Storlie advocates adoption of an evidence-based, person-centered approach to communication. The benefits of person-centered communication are many. They can increase older adult satisfaction with provider services, enhance mutual respect and understanding, improve accuracy of information exchanged, positively impact service outcomes, increase compliance ... Read more
Product Details
Format
Hardback
Publication date
2015
Publisher
Academic Press
Condition
New
Number of Pages
218
Place of Publication
San Diego, United States
ISBN
9780124201323
SKU
V9780124201323
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-1
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