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The Managed Heart: Commercialization of Human Feeling
Arlie Hochschild
€ 40.99
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Description for The Managed Heart: Commercialization of Human Feeling
Paperback. In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors. Num Pages: 339 pages, 4 tables, 1 chart. BIC Classification: JFFP; JMJ; JMQ. Category: (G) General (US: Trade). Dimension: 208 x 140 x 21. Weight in Grams: 412. Commercialization of Human Feeling. 339 pages. In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors. Cateogry: (G) General (US: Trade). BIC Classification: JFFP; JMJ; JMQ. Dimension: 208 x 140 x 21. Weight: 418.
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work", just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when ... Read more
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work", just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when ... Read more
Product Details
Publisher
University of California Press
Number of pages
339
Format
Paperback
Publication date
2012
Condition
New
Number of Pages
352
Place of Publication
Berkerley, United States
ISBN
9780520272941
SKU
V9780520272941
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Arlie Hochschild
Arlie Russell Hochschild is a Professor of Sociology at the University of California, Berkeley. She is the author of three New York Times Book Review Notable Books of the Year, including The Second Shift, The Managed Heart, and The Time Bind. She has received numerous awards and grants ranging from Fulbright and Guggenheim Fellowships to a three-year research grant from ... Read more
Reviews for The Managed Heart: Commercialization of Human Feeling
"'The Managed Heart' is written so accessibly that it appeals to both the academic and the general reader. It is best when it delineates how and why we manage our emotions according to our gender or social class."
New York Times
"[The] book is topically informative, critical of capitalism in a fresh way, and illuminating on the gender ... Read more
New York Times
"[The] book is topically informative, critical of capitalism in a fresh way, and illuminating on the gender ... Read more