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How Management Matters
Norma M. Riccucci
€ 41.07
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Description for How Management Matters
Paperback. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results - in this case ensuring the delivery of welfare benefits and services to eligible clients. Series: Public Management and Change Series. Num Pages: 208 pages, 2 figures, 30 tables. BIC Classification: JKSB; JPA. Category: (G) General (US: Trade). Dimension: 228 x 158 x 16. Weight in Grams: 316.
Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" - those organizations and people the public deals with directly - or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity ... Read more
Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" - those organizations and people the public deals with directly - or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity ... Read more
Product Details
Format
Paperback
Publication date
2005
Publisher
Georgetown University Press United States
Number of pages
208
Condition
New
Series
Public Management and Change Series
Number of Pages
208
Place of Publication
Washington, DC, United States
ISBN
9781589010413
SKU
V9781589010413
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-50
About Norma M. Riccucci
Norma M. Riccucci is a professor in the Graduate Department of Public Administration at Rutgers University, Newark; and author of Managing Diversity in Public Sector Workforces and Unsung Heroes: Federal Execucrats Making a Difference.
Reviews for How Management Matters
If a theory of management must build on what happens when operational reality confronts the traditional structures of hierarchical authority-can we make a case that management matters and, more important, how it matters? Riccucci provides a first valuable piece to the puzzle. Her terrific book adds to the important and growing literature on the management of welfare reform. Journal of ... Read more