DAVID LITTLEFORD is a specialist personnel consultant with extensive HR experience in national and multinational companies at both operational and strategic levels. He has over 30 years practical experience of coaching, counselling and mentoring young people entering the world of employment. He acts as a consultant to a number of niche market ventures including the development of management best practice guides. JOHN HALSTEAD is a qualified professional accountant and highly experienced general manager in key service industries. He has an expertise in people management and people development techniques with a special interest in mentoring programmes for newly recruited graduates. He joined forces with David Littleford in the development of this unique guide together with other management best practice guides. CHARLES MULRAINE is a corporate communications consultant with a background of both operations and strategic planning for multi-national corporations in the USA, Europe and the Far East. Currently, he is an advisor to the International Partnership Network, promoting the exchange of information and experience between education and business in countries throughout the world.