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Improving Public Services: International Experiences in Using Evaluation Tools to Measure Program Performance (International Policy Exchange Series)
. Ed(S): Besharov, Douglas J.; Klerman, Jacob Alex; Baehler, Karen J.
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Description for Improving Public Services: International Experiences in Using Evaluation Tools to Measure Program Performance (International Policy Exchange Series)
hardcover. Editor(s): Besharov, Douglas J.; Klerman, Jacob Alex; Baehler, Karen J. Series: International Policy Exchange Series. Num Pages: 360 pages. BIC Classification: J; JMBT; MMJ. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 241 x 174 x 31. Weight in Grams: 616.
The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for ... Read more
The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for ... Read more
Product Details
Format
Hardback
Publication date
2017
Publisher
OXFORD UNIV PR United States
Number of pages
360
Condition
New
Series
International Policy Exchange Series
Number of Pages
360
Place of Publication
New York, United States
ISBN
9780190646059
SKU
V9780190646059
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-1
About . Ed(S): Besharov, Douglas J.; Klerman, Jacob Alex; Baehler, Karen J.
Douglas J. Besharov, JD, is the Norman and Florence Brody Professor at the University of Maryland School of Public Policy, where he teaches courses on poverty, welfare, children and families, policy analysis, program evaluation, and performance management. He is also a senior fellow at the Atlantic Council, where he leads a program in international policy exchanges. In 2008, he was ... Read more
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