Effective, efficient, and sustainable ID/DD organisations: are they possible in today’s world of dwindling resources and mounting demands for more and better services? Yes—with the practical tools and strategies in this lifeline for ID/DD leaders.

Developed by two of the most trusted authorities in the disability field, this innovative business leadership guide explains the nuts and bolts of successful change in clear and accessible terms, so any ID/DD organisation can adapt and thrive in a high-pressure landscape. Managers and administrators will start with a quick self-assessment to determine how well they’re meeting the most urgent challenges ... Read moreorganisations face today. Then, with 8 highly effective approaches to change, they’ll discover how to:

For each approach to change, readers will get specific, down-to-earth guidance: action steps to take right now, short summaries of key takeaway points, strategies and examples from successful organisations around the world, and photo-copiable Organisation Self-Assessment worksheets to help them quickly prioritise their next steps.

An indispensable guide to surviving the shifting landscape of service delivery, this how-to book will help propel ID/DD organisations into the 21st century—so they can deliver high-quality, individualised services to people with disabilities.