Jane Nicol is a registered nurse and Senior Lecturer at the University of Worcester. During her career she has worked across a range of clinical settings in both primary and secondary care, enabling her to develop a broad knowledge and skill base. She currently teaches both pre-registration nursing students, international nursing students, post registration nurses and other healthcare professionals at the University of Worcester. Jane's main teaching focus is the care and management of people living with long term conditions and palliative and end of life care. Her particular areas of interest are interpersonal and intrapersonal skills, and the importance of these in allowing nurses to develop positive relationships with the people for whom they care. Dr Brian Nyatanga is Senior lecturer at the Institute of Health and Society, Applied Professional Studies, and Director for The Centre for Palliative Care, which he recently developed jointly with a local hospice. He teaches palliative care and research methods across the university programmes and to international students here and abroad. Brian is aware of the emotional demands of caring for people at the end of life and believes in structured social support for practitioners. His doctoral research thesis investigated on death anxiety and burnout among palliative nurses. He is well published, with over 25 years of clinical and educational experience in palliative care.