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The Boiler Room and Other Telephone Sales Scams
Robert J. Stevenson
€ 30.99
€ 27.51
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Description for The Boiler Room and Other Telephone Sales Scams
Paperback. Explores why telephone boiler rooms and other scams thrive and how fraudulent techniques and deception migrate to and from conventional businesses. This title describes the heat rising in rooms where experienced pitchmen use tried-and-true manipulative techniques to overcome objections to sales. Num Pages: 280 pages. BIC Classification: JH. Category: (P) Professional & Vocational. Dimension: 234 x 155 x 19. Weight in Grams: 460.
Sure to make you think twice before responding to the next telephone sales call you receive, this volume explores why telephone boiler rooms and other scams thrive and how fraudulent techniques and deception migrate to and from conventional businesses.
The Boiler Room and Other Telephone Sales Scams is grounded in the nine years Robert Stevenson spent working covertly as a "participant-observer" in telephone rooms (the ethical implications of which he discusses in an epilogue). As Stevenson details boiler room hierarchy, you'll learn why all boilers are telephone salesmen but not all telephone salesmen are boilers. You'll read about ... Read more
Sure to make you think twice before responding to the next telephone sales call you receive, this volume explores why telephone boiler rooms and other scams thrive and how fraudulent techniques and deception migrate to and from conventional businesses.
The Boiler Room and Other Telephone Sales Scams is grounded in the nine years Robert Stevenson spent working covertly as a "participant-observer" in telephone rooms (the ethical implications of which he discusses in an epilogue). As Stevenson details boiler room hierarchy, you'll learn why all boilers are telephone salesmen but not all telephone salesmen are boilers. You'll read about ... Read more
Product Details
Format
Paperback
Publication date
2000
Publisher
University of Illinois Press United States
Number of pages
280
Condition
New
Number of Pages
280
Place of Publication
Baltimore, United States
ISBN
9780252069345
SKU
V9780252069345
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
Reviews for The Boiler Room and Other Telephone Sales Scams
"[A] guide to the shifty, shady shadow land on the edge of American capitalism." - Chicago Reader "Stevenson offers an insider's view of the organization of fraud, the duality of marks
those doing the phoning and those on the other end of the receiver
and the staging, manipulation, and concealment devices used by those putting up the store. This is a fine ... Read more
those doing the phoning and those on the other end of the receiver
and the staging, manipulation, and concealment devices used by those putting up the store. This is a fine ... Read more