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Amy Van Looy - Business Process Maturity - 9783319042015 - V9783319042015
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Business Process Maturity

€ 75.25
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Description for Business Process Maturity Paperback. Series: Springerbriefs in Business Process Management. Num Pages: 101 pages, 11 colour illustrations, biography. BIC Classification: JHBL; KJT; PBU. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 6. Weight in Grams: 172.

Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at ... Read more

 

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Product Details

Format
Paperback
Publication date
2014
Publisher
Springer International Publishing AG Switzerland
Number of pages
101
Condition
New
Series
Springerbriefs in Business Process Management
Number of Pages
87
Place of Publication
Cham, Switzerland
ISBN
9783319042015
SKU
V9783319042015
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15

About Amy Van Looy
Amy Van Looy holds a Ph.D. in applied economics. She is a lecturer and scholar at the Faculty of Economics and Business Administration of Ghent University. Before entering academia, Amy worked as an IT consultant for e-government projects. Her research focuses on business process maturity and capabilities in public and private organisations, by considering the traditional process lifecycle as well ... Read more

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