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Citizen Satisfaction
Forrest Morgeson
€ 62.54
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Description for Citizen Satisfaction
Paperback. Num Pages: 231 pages, biography. BIC Classification: JHB; JPA; JPP. Category: (G) General (US: Trade). Dimension: 216 x 140 x 12. Weight in Grams: 300.
Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
Product Details
Format
Paperback
Publication date
2014
Publisher
Palgrave Macmillan United Kingdom
Number of pages
231
Condition
New
Number of Pages
217
Place of Publication
Basingstoke, United Kingdom
ISBN
9781349344154
SKU
V9781349344154
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Forrest Morgeson
Director of Research, American Customer Satisfaction Index, USA
Reviews for Citizen Satisfaction