"The experienced author team represented here has crafted a"how-to" guide for creating the type of organization whichtaxpayers are demanding today in the public sector?vision focused,responsive, resource-conscious, and above all, results-oriented."(?Terrell Blodgett, former Mike Hogg professor of urban management,LBJ School of Public Affairs, and associate director, PolicyResearch Institute, University of Texas) "This book is a long-awaited roadmap
the big ... Read more'why' picture,practical tips, barriers and strategies, glimpses of fascinatingpotentials of high performance government organizations. Those whoread and use it will be society builders in the truest sense."(?Neal Peirce, chair, The Citistates Group, author, and syndicatedcolumnist, Washington Post Writers Group) "This is the most challenging time for public management that Ihave seen in my 35 years of public and non-profit service. The?survivors,' ten years from now, will be working in systems theycould not possibly imagine now. They will have gotten there notjust by luck, but by the full commitment of all members of theirorganizations and by dramatically different methods of publicengagement. This book is an excellent resource for starting thatjourney and for assessing the progress of efforts to date." (?JamesKunde, executive director, Coalition to Improve Management in Stateand Local Government) Show Less