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15%OFFWallace - Managing Change in the Public Services - 9781405135481 - V9781405135481
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Managing Change in the Public Services

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Description for Managing Change in the Public Services Hardback. * Provides a synthesis of state-of-the-art thinking on managing change to improve the effectiveness of public service provision. * Includes contributions from leading international researchers who offer an overview of the increasingly complex nature of contemporary public service change in different national contexts. Editor(s): Wallace, Mike; Fertig, Michael; Schneller, Eugene. Num Pages: 248 pages, 7 illustrations. BIC Classification: JPP. Category: (P) Professional & Vocational. Dimension: 255 x 180 x 23. Weight in Grams: 596.
This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service change is becoming increasingly complex to manage, how people cope with this new complexity, what implications arise for improving policy and practice, and which avenues for further research and theory-building look particularly promising.


The contributors are all leading researchers from the USA, Canada and the UK. Together they provide a synthesis of state-of-the-art thinking on the complex change process in Anglo-American contexts, policy-making for public service reform that generates managerial complexity, and practice in service ... Read more


Managing Change in the Public Services is essential reading for all concerned with public service improvement - leaders and managers in service organizations, administrators, trainers, advisers and consultants who support the management of change, policy-makers and public servants, and advanced course students and academics. The book also offers general insights for the theory and practice of managing organizational and systemic change.

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Product Details

Format
Hardback
Publication date
2006
Publisher
John Wiley and Sons Ltd
Number of pages
248
Condition
New
Number of Pages
248
Place of Publication
Hoboken, United Kingdom
ISBN
9781405135481
SKU
V9781405135481
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About Wallace
Mike Wallace is a Professor of Public Management at Cardiff Business School, Cardiff University. He researches the management of complex and programmatic public service change in a context of high accountability and permanent reform. Michael Fertig is a Lecturer in Education at the University of Bath. ... Read more

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