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Spanish and English in U.S. Service Encounters
Laura Callahan
€ 52.90
€ 47.60
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Description for Spanish and English in U.S. Service Encounters
Hardback. Num Pages: 304 pages, biography. BIC Classification: JFC; JFSL; JP. Category: (G) General (US: Trade). Dimension: 216 x 140 x 23. Weight in Grams: 515.
Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other ... Read more
Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other ... Read more
Product Details
Format
Hardback
Publication date
2009
Publisher
Palgrave Macmillan United Kingdom
Number of pages
304
Condition
New
Number of Pages
290
Place of Publication
Basingstoke, United Kingdom
ISBN
9780230610712
SKU
V9780230610712
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
About Laura Callahan
Laura Callahan is Associate Professor of Hispanic Linguistics in the Department of Foreign Languages and Literatures at The City College of The City University of New York (CUNY).
Reviews for Spanish and English in U.S. Service Encounters
"This book provides a fascinating exploration of language choice in the workplace; it uses service encounters as a lens for examining how speakers position themselves in relation to others through language accommodation (or non-accommodation). Using recent theoretical frameworks based on the social construction of identity, Callahan offers us an insightful analysis of the roles of language choice and code-switching in ... Read more