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Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness
Kenneth Cloke
€ 63.00
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Description for Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness
Hardcover. Using the narrative structure method in mediation practice to move people in conflict from stubbornness, hostility, fear to openness, collaboration, and forgiveness, this book focuses on the transformative power of stories. Its case studies include the perspectives of all the parties in conflict and cover a wide range of conflicts and disputes. Series: Psychology S. Num Pages: 240 pages, Ill. BIC Classification: GTJ; JMJ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 161 x 21. Weight in Grams: 448.
Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of ... Read more
Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of ... Read more
Product Details
Format
Hardback
Publication date
2000
Publisher
John Wiley & Sons Inc United States
Number of pages
240
Condition
New
Series
Psychology S.
Number of Pages
240
Place of Publication
New York, United States
ISBN
9780787950606
SKU
V9780787950606
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Kenneth Cloke
KENNETH CLOKE is a mediator, arbitrator, consultant, and trainer specializing in resolving complex multiparty conflicts. JOAN GOLDSMITH is a management consultant and educator specializing in leadership development, organizational change, conflict resolution, and team building.Cloke and Goldsmith are the authors of Resolving Conflicts at Work and the forthcoming Mediating Dangerously, both from Jossey-Bass.
Reviews for Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness
"This book is guaranteed to strike a chord with anyone seekinggreater understanding of the dynamics of conflict and the paths totransformation. Cloke and Goldsmith draw on their vast experienceas mediators, taking us inside the world of conflict stories. Theyshow us how to listen at three levels and ask questions that opendoors for understanding, healing, and growth. An invaluable book!"(Karl Slaikeu, ... Read more