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The Joy of Conflict Resolution. Transforming Victims, Villains and Heroes in the Workplace and at Home.
Gary Harper
€ 24.99
€ 21.67
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Description for The Joy of Conflict Resolution. Transforming Victims, Villains and Heroes in the Workplace and at Home.
paperback. All you need to understand the dynamics of conflict -- and the joy of resolution Num Pages: 208 pages, 100 B&W illustrations. BIC Classification: GTJ. Category: (G) General (US: Trade). Dimension: 228 x 153 x 14. Weight in Grams: 330.
The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and lighthearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively. In over 13 years as a trainer, facilitator and mediator, Gary Harper has taught thousands of people in ... Read more
The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and lighthearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively. In over 13 years as a trainer, facilitator and mediator, Gary Harper has taught thousands of people in ... Read more
Product Details
Format
Paperback
Publication date
2004
Publisher
New Society Publishers United States
Number of pages
208
Condition
New
Number of Pages
208
Place of Publication
Gabriola Island, United States
ISBN
9780865715158
SKU
V9780865715158
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-2
About Gary Harper
Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.
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