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Managing Electronic Services
Gronlund, Ake; Albinsson, L.
€ 66.54
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Description for Managing Electronic Services
Paperback. A guide to portal/electronic services development. It helps organizations achieve proficient project management in developing gateways to electronic services. It discusses important challenges and the factors for success, addressing both the electronic services themselves and the gateways to them. Series: Practitioner Series. Num Pages: 238 pages, 14 black & white illustrations, biography. BIC Classification: KJE; KJMV; TJ; UDB; UT; UY. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 14. Weight in Grams: 391.
Electronic Service Management is an emerging concept. It covers the organisational, economic technical and user issues involved when integrating the development of electronic services. This is particularly important (and more complicated) within public sector organisations.
Managing Electronic Services provides an easy to read and practical guide to portal-electronic services development in the public sector. The book takes an organisational perspective asking 'How do you make things work in your organisation and in relation to your customers or users?' By integrating the managerial, technical and economic issues, the authors can put them into context with the need to understand user requirements ... Read more
Electronic Service Management is an emerging concept. It covers the organisational, economic technical and user issues involved when integrating the development of electronic services. This is particularly important (and more complicated) within public sector organisations.
Managing Electronic Services provides an easy to read and practical guide to portal-electronic services development in the public sector. The book takes an organisational perspective asking 'How do you make things work in your organisation and in relation to your customers or users?' By integrating the managerial, technical and economic issues, the authors can put them into context with the need to understand user requirements ... Read more
Product Details
Format
Paperback
Publication date
2000
Publisher
Springer London Ltd United Kingdom
Number of pages
238
Condition
New
Series
Practitioner Series
Number of Pages
238
Place of Publication
England, United Kingdom
ISBN
9781852332815
SKU
V9781852332815
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
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