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Measuring Performance for Business Results
Prof. Mohamed Zairi
€ 67.37
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Description for Measuring Performance for Business Results
Paperback. Num Pages: 310 pages, biography. BIC Classification: KJMV5; TGB. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 17. Weight in Grams: 516.
Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent ... Read more
Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent ... Read more
Product Details
Format
Paperback
Publication date
2012
Publisher
Springer Netherlands
Number of pages
310
Condition
New
Number of Pages
310
Place of Publication
Dordrecht, Netherlands
ISBN
9789401045681
SKU
V9789401045681
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
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