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Restaurant Service
Carol A. Litrides
€ 128.51
FREE Delivery in Ireland
Description for Restaurant Service
Paperback. Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Num Pages: 384 pages, black & white illustrations. BIC Classification: TTVC; WTHR. Category: (UF) Further/Higher Education; (XV) Technical / Manuals. Dimension: 250 x 190 x 22. Weight in Grams: 718.
Timely, authoritative, and practicalan incomparable guide to the crucial "difference makers" that keep patrons coming back When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
Timely, authoritative, and practicalan incomparable guide to the crucial "difference makers" that keep patrons coming back When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
- Step-by-step guidance on extraordinary table and guest servicefrom meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
- A comprehensive guide to buying, storing, displaying, ... Read more
- Detailed procedures for service setup and administration
- How to feature and serve luxuries and regional specialties that add sizzle to your menu
- ADA requirements and how to comply with them
- And more
Product Details
Format
Paperback
Publication date
1994
Publisher
John Wiley and Sons Ltd United States
Number of pages
384
Condition
New
Number of Pages
384
Place of Publication
New York, United States
ISBN
9780471514763
SKU
V9780471514763
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Carol A. Litrides
CAROL A. LITRIDES is Assistant Director of the Hospitality Management Program at ITT Technical Institute, Maitland, Florida. A former director of training at Tavern on the Green in New York City, she is a successful consultant in restaurant training, marketing, and service. BRUCE H. AXLER is Director of the School of Hotel, Restaurant, and Tourism Management at Fairleigh Dickinson University. ... Read more
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