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Advances in Services Innovations
. Ed(S): Spath, Dieter; Fahnrich, Klaus-Peter (University Of Leipzig)
€ 133.92
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Description for Advances in Services Innovations
Hardback. Documents the development in Services Science. This book combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. It is suitable for researchers in engineering and management. Editor(s): Spath, Dieter; Fahnrich, Klaus-Peter (University of Leipzig). Num Pages: 312 pages, 11 black & white tables, biography. BIC Classification: KJC; TBC. Category: (P) Professional & Vocational. Dimension: 241 x 165 x 22. Weight in Grams: 626.
Developing innovative services and launching them successfully in international markets – these are major challenges for enterprises and national economies which aim to benefit from the opportunities of the service sector by achieving more growth and employment. Those enterprises and sites which succeed in creating “a special service experience” by offering outstanding service solutions and by exc- lent performance in service delivery to the customer will be successful in compe- tion. Nevertheless, it is exactly the current discussion about innovation, parti- larly in Germany, which reveals that we do not primarily suffer from a lack of good ideas but rather ... Read more
Developing innovative services and launching them successfully in international markets – these are major challenges for enterprises and national economies which aim to benefit from the opportunities of the service sector by achieving more growth and employment. Those enterprises and sites which succeed in creating “a special service experience” by offering outstanding service solutions and by exc- lent performance in service delivery to the customer will be successful in compe- tion. Nevertheless, it is exactly the current discussion about innovation, parti- larly in Germany, which reveals that we do not primarily suffer from a lack of good ideas but rather ... Read more
Product Details
Format
Hardback
Publication date
2006
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
312
Condition
New
Number of Pages
312
Place of Publication
Berlin, Germany
ISBN
9783540298588
SKU
V9783540298588
Shipping Time
Usually ships in 15 to 20 working days
Ref
99-15
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