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James Evans - Quality & Performance Excellence - 9781305662223 - V9781305662223
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Quality & Performance Excellence

€ 116.10
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Description for Quality & Performance Excellence Paperback. Num Pages: 496 pages. BIC Classification: KCHS; KJMQ. Category: (G) General (US: Trade). Dimension: 189 x 231 x 26. Weight in Grams: 816.
Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e presents the basic principles and tools associated with quality and performance excellence. Packed with relevant, real-world examples, the text thoroughly illustrates how these principles and methods have been put into effect in a variety of organizations. It also highlights the relationship between basic principles and the popular theories and models studied in management courses. The eighth edition reflects the 2015-16 Baldrige criteria and includes new boxed features, experiential exercises, and up-to-date case studies that give you practical experience working with real-world issues. ... Read more

Product Details

Format
Paperback
Publication date
2016
Publisher
Cengage Learning, Inc United States
Number of pages
496
Condition
New
Number of Pages
496
Place of Publication
Florence, United States
ISBN
9781305662223
SKU
V9781305662223
Shipping Time
Usually ships in 4 to 8 working days
Ref
99-3

About James Evans
James R. Evans is professor emeritus of operations, business analytics and information systems in the Lindner College of Business at the University of Cincinnati, having retired after over 43 years on the faculty. He holds BSIE and MSIE degrees from Purdue University and a doctoral degree in industrial and systems engineering from Georgia Tech. He has been involved in numerous ... Read more

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