Xavier Pierron is a Senior Lecturer in Business Operations and Coventry University, UK. He has wide experience in both industry and academia and has taken part in European projects, consultancy projects and training of professionals. His research interests include merging operations management techniques with business sustainability issues. David R. Anderson is Professor of Quantitative Analysis in the College of Business Administration at the University of Cincinnati. Born in Grand Forks, North Dakota, he earned his BS, MS and PhD degrees from Purdue University. Professor Anderson has served as Head of the Department of Quantitative Analysis and Operations Management and as Associate Dean of the College of Business Administration. In addition, he was the coordinator of the college's first executive programme. Dennis J. Sweeney is Professor of Quantitative Analysis and founder of the Center for Productivity Improvement at the University of Cincinnati. He has published more than 30 articles in the area of management science and statistics. The National Science Foundation, IBM, Procter & Gamble, Federated Department Stores, Kroger and Cincinnati Gas & Electric have funded his research, which has been published in Management Science, Operations Research, Mathematical Programming, Decision Sciences and other journals. Professor Sweeney has co-authored ten textbooks in the areas of statistics, management science, linear programming and production and operations management. Thomas A. Williams is Professor of Management Science in the College of Business at Rochester Institute of Technology (RIT). Professor Williams is the co-author of 11 textbooks in the areas of management science, statistics, production and operations management and mathematics. He has been a consultant for numerous Fortune 500 companies in areas ranging from the use of elementary data analysis to the development of large-scale regression models. Mik Wisniewski is Senior Research Fellow in the Management Science department at Strathclyde Business School, Glasgow, Scotland. He is author of over a dozen texts on management science, quantitative business analysis and optimisation, including the established Quantitative Methods for Decision Makers (Pearson), and has many published articles in these areas. Mik also runs his own consulting company and clients including Shell, KPMG, PriceWaterhouseCoopers, numerous government agencies both in the UK and overseas, and a range of public sector organisations. He as worked extensively across Europe, the Middle East, Africa and Asia.