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Difficult Conversations In A Week: How To Have Better Conversations In Seven Simple Steps
Martin Manser
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Description for Difficult Conversations In A Week: How To Have Better Conversations In Seven Simple Steps
Paperback. Learn in a week, what the experts learn in a lifetime. Num Pages: 128 pages. BIC Classification: KJMV2; KJP; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 129. .
Difficult conversations just got easier
How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to.
This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, ... Read more
Product Details
Format
Paperback
Publication date
2016
Publisher
John Murray Press United Kingdom
Number of pages
128
Condition
New
Number of Pages
128
Place of Publication
, United Kingdom
ISBN
9781473607804
SKU
V9781473607804
Shipping Time
Usually ships in 5 to 9 working days
Ref
99-1
About Martin Manser
Martin Manser has led seminars on good communication on four continents. He teaches at the London College of Communication, and has led courses for organizations including Capita, Department of Education, and Network Rail.
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