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When Talk Works
Deborah M. Kolb
€ 66.45
FREE Delivery in Ireland
Description for When Talk Works
Paperback. An intimate look at how twelve mediators achieve extraordinary results. At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Num Pages: 544 pages, ports. BIC Classification: KJM; KJP. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 35. Weight in Grams: 750.
An intimate look at how twelve mediators achieve extraordinary results.
An intimate look at how twelve mediators achieve extraordinary results.
At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.
"The best examination of what mediators actually do. Anyone who wants to settle a dispute will learn from these profiles."
—Roger Fisher, coauthor, Getting to Yes
Product Details
Format
Paperback
Publication date
1997
Publisher
John Wiley & Sons Inc United States
Number of pages
544
Condition
New
Number of Pages
544
Place of Publication
New York, United States
ISBN
9780787910907
SKU
V9780787910907
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50
About Deborah M. Kolb
DEBORAH M. KOLB is executive director of the Program on Negotiation at Harvard Law School and professor of management at the Simmons College Graduate School of Management.
Reviews for When Talk Works
"Insightful and highly readable. The best examination of what successful mediators actually do. Anyone who wants to settle a dispute will learn a lot from these profiles."
Roger Fisher, coauthor, Getting to Yes "All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book."
Mary P. Rowe, ombudsperson, ... Read more
Roger Fisher, coauthor, Getting to Yes "All mediators, and anyone else who practices or is interested in alternative dispute resolution, will be interested in this book."
Mary P. Rowe, ombudsperson, ... Read more