×


 x 

Shopping cart

Business & management

Results 10841 - 10860 of 10968

Business & management

Paperback. Customer services is at the centre of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally. Editor(s): Sturdy, Andrew; Grugulis, Irena; Willmott, Hugh. Series: Critical Perspectives on Work and Organisations. Num Pages: 240 pages, biography. BIC Classification: KJSU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 233 x 157 x 13. Weight in Grams: 362.
Format
Paperback
Publication date
2001
Publisher
Palgrave Macmillan United Kingdom
Number of pages
240
Condition
New
Edition
2001st Edition
SKU
V9780333946077
ISBN
9780333946077
Paperback
Condition: New

€ 70.72
€ 64.35

Paperback. Editor(s): Steiner, Christine; Shapiro, Michael; Mille, Brett I. Num Pages: 225 pages. BIC Classification: GM; KJ. Category: (G) General (US: Trade). Dimension: 275 x 211 x 16. Weight in Grams: 740.
Format
Paperback
Publication date
1999
Publisher
American Alliance of Museums United States
Number of pages
225
Condition
New
SKU
V9780931201639
ISBN
9780931201639
Paperback
Condition: New

€ 61.19

This book discusses the benefits of managing knowledge in projects and provides techniques that will increase the rate of return on projects. Addressing strategy and deployment issues, this volume also provides case studies, making this an invaluable tool for the success of projects and sustainability/growth of organizations. Editor(s): Srikantaiah, T. Kanti; Koenig, Michael E. D.; Hawamdeh, Suliman. Num Pages: 360 pages, black & white tables, figures. BIC Classification: KJMP; KJMV3. Category: (P) Professional & Vocational. Dimension: 261 x 183 x 28. Weight in Grams: 824.
Publication date
2010
Publisher
Scarecrow Press United States
Number of pages
360
Condition
New
SKU
V9780810876972
ISBN
9780810876972
Paperback
Condition: New

€ 127.68

Paperback. Constitutes the post-conference proceedings of the CAiSE Forum from the 22nd International Conference on Advanced Information Systems Engineering (CAiSE 2010), held in Hammamet, Tunisia, June 9, 2010. Editor(s): Soffer, Pnina; Proper, Erik. Series: Lecture Notes in Business Information Processing. Num Pages: 283 pages, 51 black & white illustrations, 81 colour illustrations, biography. BIC Classification: KJQ; UKR; UMZ; UY. Category: (P) Professional & Vocational. Dimension: 236 x 155 x 18. Weight in Grams: 408.
Format
Paperback
Publication date
2011
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
283
Condition
New
SKU
V9783642177217
ISBN
9783642177217
Paperback
Condition: New

€ 66.90

Paperback. Contains the refereed proceedings of the Second International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland. Editor(s): Snene, Mehdi; Ralyte, Jolita; Morin, Jean Henry. Series: Lecture Notes in Business Information Processing. Num Pages: 237 pages, 25 black & white illustrations, 51 colour illustrations, biography. BIC Classification: JPP; KJ; UMZ; UNH. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 15. Weight in Grams: 386.
Format
Paperback
Publication date
2011
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
237
Condition
New
SKU
V9783642215469
ISBN
9783642215469
Paperback
Condition: New

€ 83.42

Hardback. This book surveys the breadth and depth of virtue ethics, and counters the virtue ethics amnesia that afflicts general moral philosophy and affects business and management ethics. Also discusses virtue ethics responses to important 21st century issues. Editor(s): Sison, Alejo Jose G.; Beabout, Gregory R.; Ferrero, Ignacio. Series: International Handbooks in Business Ethics. Num Pages: 1428 pages, 32 black & white illustrations, 33 colour illustrations, biography. BIC Classification: KJC; KJG; KJVX. Category: (P) Professional & Vocational. Dimension: 235 x 155. Weight in Grams: 2713.
Format
Hardback
Publication date
2016
Publisher
Springer Netherlands
Number of pages
1428
Condition
New
SKU
V9789400765092
ISBN
9789400765092
Hardback
Condition: New

€ 745.68

Paperback. Editor(s): Simonovich, Daniel; Havar-Simonovich, Timea. Num Pages: 228 pages. BIC Classification: KJC; KJM; KJU. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 243 x 270 x 13. Weight in Grams: 402.
Format
Paperback
Publication date
2016
Publisher
ibidem-Verlag, Jessica Haunschild u Christian Schon Germany
Number of pages
228
Condition
New
SKU
V9783838207476
ISBN
9783838207476
Paperback
Condition: New

€ 29.99
€ 22.14

Explores in detail and theoretical depth the relationships that the consumer has developed both with goods and services and with the stakeholders that animate markets. Beginning with an examination of the underpinnings of cultural inquiry, this book focuses on specific consumption venues. Editor(s): Sherry, John F., Jr.; Fischer, Eileen. Series: Routledge Interpretive Marketing Research. Num Pages: 240 pages, 10 black & white illustrations, 1 black & white tables, 5 black & white halftones, 5 blac. BIC Classification: KJS. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 162 x 241 x 19. Weight in Grams: 514.
Publication date
2008
Publisher
Taylor & Francis Ltd United Kingdom
Number of pages
240
Condition
New
SKU
V9780415776400
ISBN
9780415776400
Paperback
Condition: New

€ 224.27

Paperback. Based on a selection of thoroughly revised and extended best papers from the 8th Workshop on E-Business (WEB 2009) held in Phoenix, AZ, USA, on December 15th, 2009, this title covers the topics such as: Web-based information systems, RFID and supply chain management, process modeling and standardization, and, security and privacy issues. Editor(s): Sharman, Raj; Rao, H. Raghav (State University of New York, Buffalo, USA); Santanam, Raghu T. Series: Lecture Notes in Business Information Processing. Num Pages: 312 pages, 26 black & white illustrations, 33 colour illustrations, biography. BIC Classification: KJE; KJQ; UKR; UYQ. Category: (P) Professional & Vocational. Dimension: 236 x 155 x 18. Weight in Grams: 499.
Format
Paperback
Publication date
2011
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
312
Condition
New
SKU
V9783642174483
ISBN
9783642174483
Paperback
Condition: New

€ 67.49

Hardback. Editor(s): Secchi, Davide; Neumann, Martin. Num Pages: 356 pages, 14 black & white tables, biography. BIC Classification: JHBL; KJMV6; KJQ; KJU. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 25. Weight in Grams: 783.
Format
Hardback
Publication date
2015
Publisher
Springer International Publishing AG Switzerland
Number of pages
356
Condition
New
SKU
V9783319181523
ISBN
9783319181523
Hardback
Condition: New

€ 131.53

Hardback. Addresses the interaction between archaeology and nationalist, political, and commercial policies. This book is suitable for archaeologists, applied anthropologists, tourism and economic development specialists, and historic preservationists alike, as well as others with an interest in the preservation of archaeological sites as historic locales. Editor(s): Rowan, Yorke; Baram, Uzi. Num Pages: 328 pages, Illustrations, maps. BIC Classification: HD; KJS; KNSG. Category: (G) General (US: Trade). Dimension: 234 x 173 x 25. Weight in Grams: 635.
Format
Hardback
Publication date
2004
Publisher
AltaMira Press,U.S. United States
Number of pages
328
Condition
New
SKU
V9780759103412
ISBN
9780759103412
Hardback
Condition: New

€ 157.54

Paperback. Contains the refereed proceedings of the Second International Conference on Software Business (ICSOB) that was held in Brussels, Belgium. Editor(s): Regnell, Bjorn; Weerd, Inge van de; Troyer, Olga de. Series: Lecture Notes in Business Information Processing. Num Pages: 189 pages, 9 black & white illustrations, 23 colour illustrations, biography. BIC Classification: KJMP; KJMV6; KJU; UMZ; UYZM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 15. Weight in Grams: 340.
Format
Paperback
Publication date
2011
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
189
Condition
New
SKU
V9783642215438
ISBN
9783642215438
Paperback
Condition: New

€ 66.46

Hardback. Editor(s): Ray, Subhash C.; Chambers, Robert; Kumbhakar, Subal. Num Pages: biography. BIC Classification: KCM; KJMV5; TGP; TVB. Category: (P) Professional & Vocational. Dimension: 235 x 155. .
Format
Hardback
Publication date
2019
Publisher
Springer Verlag, Singapore Singapore
Edition
1st ed. 2017
Condition
New
SKU
V9789811034541
ISBN
9789811034541
Hardback
Condition: New

€ 1,019.11

Paperback. Constitutes the proceedings of the International Conference on ENTERprise information systems, held Viana do Castelo, Portugal, in October 2010. Editor(s): Quintela Varajao, Joao Eduardo; Cruz-Cunha, Maria Manuela; Putnik, Goran D.; Trigo, Antonio. Series: Communications in Computer and Information Science. Num Pages: 467 pages, 133 black & white illustrations, biography. BIC Classification: KJ; UMZ; UT. Category: (P) Professional & Vocational. Dimension: 236 x 155 x 25. Weight in Grams: 726.
Format
Paperback
Publication date
2010
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
467
Condition
New
SKU
V9783642164187
ISBN
9783642164187
Paperback
Condition: New

€ 130.07

Paperback. Constitutes the proceedings of the International Conference on ENTERprise information systems, held Viana do Castelo, Portugal, in October 2010. Editor(s): Quintela Varajao, Joao Eduardo; Cruz-Cunha, Maria Manuela; Putnik, Goran D.; Trigo, Antonio. Series: Communications in Computer and Information Science. Num Pages: 453 pages, 135 black & white illustrations, biography. BIC Classification: KJ; UMZ; UT. Category: (P) Professional & Vocational. Dimension: 229 x 155 x 25. Weight in Grams: 717.
Format
Paperback
Publication date
2010
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
453
Condition
New
SKU
V9783642164019
ISBN
9783642164019
Paperback
Condition: New

€ 130.02

Paperback. Editor(s): Qi, Ershi; Shen, Jiang; Dou, Runliang. Num Pages: 1231 pages, 153 black & white illustrations, 138 colour illustrations, biography. BIC Classification: KJMV5; TBC; TGP. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 48. Weight in Grams: 2087.
Format
Paperback
Publication date
2013
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
1231
Condition
New
SKU
V9783642400629
ISBN
9783642400629
Paperback
Condition: New

€ 372.04

Paperback. Editor(s): Proper, Erik; Lankhorst, Marc; Schonherr, Marten; Barjis, Joseph; Overbeek, Sietse. Series: Lecture Notes in Business Information Processing. Num Pages: 101 pages, 25 black & white illustrations, biography. BIC Classification: KJQ; UKR; UMZ; UY. Category: (P) Professional & Vocational. Dimension: 231 x 152 x 8. Weight in Grams: 177.
Format
Paperback
Publication date
2010
Publisher
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Germany
Number of pages
101
Condition
New
SKU
V9783642168185
ISBN
9783642168185
Paperback
Condition: New

€ 65.40

Hardback. Identity studies focus on how organizations define themselves and what they stand for in relation to internal and external stakeholders. This Handbook offers an introduction to the growing field of organizational identity and a broad range of the most important theories and methods for the study of organizational identity. Editor(s): Pratt, Michael G.; Schultz, Majken; Ashforth, Blake E.; Ravasi, Davide. Num Pages: 528 pages, illustrations. BIC Classification: KJU. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 184 x 254 x 34. Weight in Grams: 1060.
Format
Hardback
Publication date
2016
Publisher
Oxford University Press United Kingdom
Number of pages
528
Condition
New
SKU
V9780199689576
ISBN
9780199689576
Hardback
Condition: New

€ 230.48

Paperback. Editor(s): Potter, Cathryn; Brittain, Charmaine. Num Pages: 400 pages, 1 black and white half tone, 5 line illustrations. BIC Classification: JKSB1; KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 24. Weight in Grams: 565.
Format
Paperback
Publication date
2009
Publisher
Oxford University Press Inc United States
Number of pages
400
Condition
New
SKU
V9780195326765
ISBN
9780195326765
Paperback
Condition: New

€ 89.56

hardcover. This fifth volume of "Research on Managing Groups and Teams" focuses on the relationship between identity issues and individual and group functioning. It looks at a range of phenomena involving the individual identities people bring to the groups they join and collective identities. Editor(s): Polzer, Jeffrey T.; Mannix, Elizabeth A.; Neale, Margaret Ann. Series: Research on Managing Groups & Teams. Num Pages: 316 pages, 1, black & white illustrations. BIC Classification: JFS; JMH; KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 19. Weight in Grams: 620.
Format
Hardback
Publication date
2003
Publisher
Emerald Group Publishing Limited United States
Edition
Illustrated
Number of pages
316
Condition
New
SKU
V9780762309511
ISBN
9780762309511
Hardback
Condition: New

€ 139.21

Subscribe to our newsletter

News on special offers, signed editions & more!