Business & management
Results 1945 - 1968 of 20587
Business & management
Hardcover. Reveals why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes. This title shows how to engineer a program of continuous quality improvement by assuming a specific leadership role. Num Pages: 240 pages, Ill. BIC Classification: KJMV5; KJS. Category: (P) Professional & Vocational. Dimension: 270 x 187 x 20. Weight in Grams: 630.
- Format
- Hardback
- Publication date
- 1994
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 240
- Condition
- New
- SKU
- V9780471023227
- ISBN
- 9780471023227
Hardback
Condition: New
€ 121.10
€ 121.10
Paperback. Guides readers toward an understanding of human performance improvement and how to use it for real organizational value. Num Pages: 216 pages, illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 255 x 180 x 12. Weight in Grams: 452.
- Format
- Paperback
- Publication date
- 2006
- Publisher
- American Society for Training & Development United States
- Edition
- 1st Edition
- Number of pages
- 216
- Condition
- New
- SKU
- V9781562863678
- ISBN
- 9781562863678
Paperback
Condition: New
€ 47.04
€ 47.04
Paperback. Dieses Buch liefert die geeigneten Grundlagen und Werkzeuge, um Kostenreduktionspotenziale innerhalb der CRM-Wertkette zu identifizieren und gezielt umzusetzen. Num Pages: 217 pages, black & white illustrations, bibliography. BIC Classification: KJMV7; KJS. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 12. Weight in Grams: 299.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Gabler Germany
- Edition
- Softcover reprint of the original 1st ed. 2002
- Number of pages
- 217
- Condition
- New
- SKU
- V9783322867070
- ISBN
- 9783322867070
Paperback
Condition: New
€ 74.56
€ 74.56
Paperback / so. Num Pages: 94 pages, black & white illustrations, bibliography. BIC Classification: KC; KJM. Category: (G) General (US: Trade). Dimension: 203 x 127 x 5. Weight in Grams: 109.
- Format
- Paperback
- Publication date
- 1974
- Publisher
- Gabler Verlag United States
- Number of pages
- 94
- Condition
- New
- SKU
- V9783409440516
- ISBN
- 9783409440516
Paperback
Condition: New
€ 73.14
€ 73.14
Paperback / so. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KC; KJM. Category: (G) General (US: Trade). Dimension: 210 x 148 x 18. Weight in Grams: 395.
- Format
- Paperback
- Publication date
- 2011
- Publisher
- Gabler Verlag United States
- Edition
- 2
- Condition
- New
- SKU
- V9783834933614
- ISBN
- 9783834933614
Paperback
Condition: New
€ 80.61
€ 80.61
Paperback / so. Series: Essentials. Num Pages: black & white illustrations, black & white tables, bibliography. BIC Classification: KJG; KJM; KJS; KJVX. Category: (G) General (US: Trade). Dimension: 210 x 148 x 4. Weight in Grams: 100.
- Format
- Paperback
- Publication date
- 2014
- Publisher
- Springer Gabler United States
- Condition
- New
- SKU
- V9783658077617
- ISBN
- 9783658077617
Paperback
Condition: New
€ 25.01
€ 25.01
Paperback. Learn how to make money from your home by listing your property with the world's largest reservation platforms. Num Pages: 128 pages, n/a. BIC Classification: KJVS; VSC. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 128 x 206 x 6. Weight in Grams: 110.
- Publisher
- Little, Brown Book Group
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781472137739
- ISBN
- 9781472137739
Paperback
Condition: New
€ 10.99€ 9.46
€ 10.99
€ 9.46
Paperback. Win more new business today New business is the lifeblood of every company and this book expertly guides you through the process of securing more than your fair share of it. Num Pages: 360 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 190 x 235 x 23. Weight in Grams: 660.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119274162
- ISBN
- 9781119274162
Paperback
Condition: New
€ 23.99€ 19.20
€ 23.99
€ 19.20
Paperback. Simulation modelling involves the development of models that imitate real-world operations, and statistical analysis of their performance with a view to improving efficiency and effectiveness. This non-technical textbook is focused towards the needs of business, engineering and computer science students. Num Pages: 392 pages, 40 black & white tables, 60 black & white illustrations. BIC Classification: KJT; TBC; UYM. Category: (U) Tertiary Education (US: College). Dimension: 156 x 236 x 20. Weight in Grams: 602.
- Publisher
- Bloomsbury Publishing PLC
- Format
- Paperback
- Publication date
- 2014
- Edition
- Second Edition
- Condition
- New
- SKU
- V9781137328021
- ISBN
- 9781137328021
Paperback
Condition: New
€ 88.21
€ 88.21
Paperback. Integrating all important small group communication topics into a single comprehensive conceptual model, this title presents a systems approach for the group communication course. Each chapter begins with a brief preview, followed by a glossary of terms and a real life case study. Num Pages: 516 pages, Illustrations. BIC Classification: JFFP; KJMD; KJP. Category: (U) Tertiary Education (US: College). Dimension: 230 x 187 x 19. Weight in Grams: 760.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- McGraw-Hill Education - Europe United States
- Edition
- 11 Rev ed
- Number of pages
- 516
- Condition
- New
- SKU
- V9780073534329
- ISBN
- 9780073534329
Paperback
Condition: New
€ 281.17
€ 281.17
Paperback. This book offers a critical assessment of the main concepts and models of employee voice in the UK and Europe. It provides theoretical and empirical exploration of a wide range of 'voice' institutions and initiatives, including forms of representation and management techniques, and mechanisms for information and consultation Editor(s): Johnstone, Stewart; Ackers, Peter. Num Pages: 336 pages, black & white illustrations. BIC Classification: KJMV2; KNXB. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 235 x 157 x 19. Weight in Grams: 512.
- Publisher
- Oxford University Press
- Format
- Paperback
- Publication date
- 2015
- Edition
- UK ed.
- Condition
- New
- SKU
- V9780199668014
- ISBN
- 9780199668014
Paperback
Condition: New
€ 61.75
€ 61.75
Hardback. Num Pages: 256 pages. BIC Classification: KJMB; VSC. Category: (G) General (US: Trade). Dimension: 243 x 161 x 23. Weight in Grams: 496.
- Publisher
- Harvard Business Review Press
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781422189412
- ISBN
- 9781422189412
Hardback
Condition: New
€ 32.99€ 27.60
€ 32.99
€ 27.60
Paperback. Num Pages: 272 pages. BIC Classification: KJMB; VSC. Category: (G) General (US: Trade). Dimension: 150 x 211 x 20. Weight in Grams: 284.
- Publisher
- Harvard Business Review Press
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781625274380
- ISBN
- 9781625274380
Paperback
Condition: New
€ 26.99€ 25.21
€ 26.99
€ 25.21
Hardcover. Takes readers through the stages of a successful outsourcing solution - from evaluating providers and contracting, through transition planning and risk management. This book features advice from the CFOs of major companies worldwide, including BP, Procter & Gamble, Dell, and Exel. Num Pages: 328 pages, col. Illustrations, col. map. BIC Classification: KJMV1. Category: (P) Professional & Vocational. Dimension: 237 x 161 x 22. Weight in Grams: 702.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470870860
- ISBN
- 9780470870860
Hardback
Condition: New
€ 59.42€ 50.25
€ 59.42
€ 50.25
Paperback. The SAGE Handbook of Power is the first touchstone for any student or researcher wishing to initiate themselves in the state of the art. Editor(s): Clegg, Stewart R.; Haugaard, Mark. Num Pages: 504 pages. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 244 x 175 x 26. Weight in Grams: 888.
- Publisher
- SAGE Publications Ltd
- Number of pages
- 504
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781446270455
- ISBN
- 9781446270455
Paperback
Condition: New
€ 52.99€ 50.11
€ 52.99
€ 50.11
Paperback. Series: Physica-Lehrbuch. BIC Classification: KJC. Dimension: 235 x 155. Weight in Grams: 568.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Physica-Verlag HD
- Condition
- New
- SKU
- V9783790812596
- ISBN
- 9783790812596
Paperback
Condition: New
€ 39.08
€ 39.08
Hardcover. Outlines the strategies of channel marketing and offers a framework for channel strategy development and management that readers can use in their own companies. The text argues that effective marketing and sales channel management is the most important competitive strategy for a company to develop. Series: A strategy & business book. Num Pages: 256 pages, black & white illustrations. BIC Classification: KJMV7. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 280 x 120 x 35. Weight in Grams: 627.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9780787950347
- ISBN
- 9780787950347
Hardback
Condition: New
€ 46.99€ 36.19
€ 46.99
€ 36.19
Hardcover. An exceptional job of refocusing the middle manager's role?a must read for practitioners and educators alike. Num Pages: 192 pages, black & white illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 236 x 156 x 18. Weight in Grams: 446.
- Format
- Hardback
- Publication date
- 1996
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st
- Number of pages
- 192
- Condition
- New
- SKU
- V9780787902087
- ISBN
- 9780787902087
Hardback
Condition: New
€ 48.50
€ 48.50
Paperback. Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company. This book can help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. Num Pages: 288 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 231 x 155 x 16. Weight in Grams: 444.
- Publisher
- Kogan Page Ltd
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2012
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780749464738
- ISBN
- 9780749464738
Paperback
Condition: New
€ 36.99€ 33.15
€ 36.99
€ 33.15
Paperback. Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction. Num Pages: 208 pages, black & white illustrations. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 235 x 157 x 14. Weight in Grams: 322.
- Publisher
- Kogan Page Ltd
- Format
- Paperback
- Publication date
- 2015
- Condition
- New
- SKU
- V9780749473235
- ISBN
- 9780749473235
Paperback
Condition: New
€ 36.99€ 33.15
€ 36.99
€ 33.15
Paperback.
A comprehensive guide to using strategic HR methods to increase company performance. This book explains what strategic human resources means, how it differs from other HR activities, and why it is critical to business performance. Num Pages: 464 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 178 x 31. Weight in Grams: 682.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 432
- Format
- Paperback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780470442418
- ISBN
- 9780470442418
Paperback
Condition: New
€ 66.38
€ 66.38
Paperback. Series: IEEE PCS Professional Engineering Communication Series. Num Pages: 184 pages. BIC Classification: KJMB; TBC. Category: (P) Professional & Vocational. Dimension: 250 x 150 x 15. Weight in Grams: 666.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118854310
- ISBN
- 9781118854310
Paperback
Condition: New
€ 57.09
€ 57.09
Paperback. Num Pages: 208 pages, 66 black & white illustrations, 41 black & white tables, 66 black & white line drawings. BIC Classification: KJC; KJMV2. Category: (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138908000
- ISBN
- 9781138908000
Paperback
Condition: New
€ 77.51
€ 77.51
Hardback. Describes what sets market-dominating companies apart and provides a framework you can leverage to surge to the lead in your own industry. This title examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to health care. Num Pages: 432 pages, Illustrations. BIC Classification: KJMV5. Category: (P) Professional & Vocational. Dimension: 237 x 165 x 36. Weight in Grams: 680.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 432
- Format
- Hardback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071741415
- ISBN
- 9780071741415
Hardback
Condition: New
€ 34.99€ 33.81
€ 34.99
€ 33.81