Business & management
Results 27701 - 27720 of 33487
Business & management
Paperback. * Integrates customer value and satisfaction into a comprehensive systematic measurement process called customer value determination. * Discusses predictions of future changes in customer value and satisfaction. * Explores actual company experiences which illustrate measurement techniques. Series: Total Quality Management. Num Pages: 360 pages, 0. BIC Classification: KJM; KJSM; KJSU; KNS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 211 x 162 x 18. Weight in Grams: 424.
- Format
- Paperback
- Publication date
- 1996
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 360
- Condition
- New
- SKU
- V9781557865533
- ISBN
- 9781557865533
Paperback
Condition: New
€ 37.99€ 37.81
€ 37.99
€ 37.81
Paperback. Series: International Series in Intelligent Technologies. Num Pages: 260 pages, biography. BIC Classification: KJT; PBCD; PBKA. Category: (P) Professional & Vocational. Dimension: 234 x 156 x 14. Weight in Grams: 433.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- Springer Netherlands
- Edition
- Softcover reprint of the original 1st ed. 1998
- Number of pages
- 260
- Condition
- New
- SKU
- V9789401060400
- ISBN
- 9789401060400
Paperback
Condition: New
€ 231.60
€ 231.60
paperback. Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence. Series: Perfect Phrases Series. Num Pages: 256 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 203 x 132 x 16. Weight in Grams: 236.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071745062
- ISBN
- 9780071745062
Paperback
Condition: New
€ 23.99€ 17.53
€ 23.99
€ 17.53
Hardcover. The Last Days of the Giants? A Route Map for Big Business Survival "Somewhere out there is a bullet with your companya s name on it. Somewhere out there is a competitor, unborn and unknown, that will render your business model obsolete. Bill Gates knows that. Num Pages: 270 pages, illustrations. BIC Classification: KJF. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 237 x 180 x 22. Weight in Grams: 548.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 270
- Condition
- New
- SKU
- V9780471720324
- ISBN
- 9780471720324
Hardback
Condition: New
€ 65.01
€ 65.01
Paperback. Destination Z The History of the Future "Success in business today demands a deeper and more flexible mindset to try and understand the changes taking place in global and local economies, often as a result of technology. Rob Baldocka s meteoric career as a consultant to many different companies has placed him in a unique position. Num Pages: 296 pages, illustrations. BIC Classification: KJC. Category: (P) Professional & Vocational. Dimension: 232 x 180 x 19. Weight in Grams: 460.
- Format
- Paperback
- Publication date
- 2000
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 296
- Condition
- New
- SKU
- V9780471861614
- ISBN
- 9780471861614
Paperback
Condition: New
€ 46.99€ 46.46
€ 46.99
€ 46.46
Paperback. This Handbook provides a clear and authoritative discussion of the major trends and issues in regulation over the last thirty years, together with an outline of prospective developments. It brings together contributions from leading scholars from a range of disciplines and countries. Editor(s): Baldwin, Robert; Cave, Martin; Lodge, Martin. Series: Oxford Handbooks in Business and Management C. Num Pages: 680 pages, Tables and figures. BIC Classification: JPA; KCP; KJ; LNPF. Category: (G) General (US: Trade). Dimension: 243 x 171 x 38. Weight in Grams: 1158.
- Publisher
- Oxford University Press United Kingdom
- Number of pages
- 680
- Format
- Paperback
- Publication date
- 2012
- Edition
- Reprint
- Condition
- New
- SKU
- V9780199655885
- ISBN
- 9780199655885
Paperback
Condition: New
€ 53.99€ 51.65
€ 53.99
€ 51.65
Paperback. Based on cross-national and cross-sectoral case studies, the revised and updated second edition of this seminal and successful text provides a multi-disciplinary introduction to key debates in regulation, including fundamental and institutional strategies and issues surrounding the design and operation of regulatory institutions. Num Pages: 568 pages, illustrations. BIC Classification: 1DBK; KCP; KJ; LNC; LNP. Category: (G) General (US: Trade). Dimension: 232 x 156 x 32. Weight in Grams: 854.
- Publisher
- Oxford University Press United Kingdom
- Number of pages
- 568
- Format
- Paperback
- Publication date
- 2011
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780199576098
- ISBN
- 9780199576098
Paperback
Condition: New
€ 79.61
€ 79.61
Hardback. Working Deeply is a guide for coaching and development professionals to help them foster their clients' efforts in deep transformational learning. It introduces key concepts, theory and practical techniques for undertaking transformational coaching, and provides cases and examples illustrating the use of these tools in practice. Editor(s): Barner, Robert; Ideus, Ken. Num Pages: 134 pages. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 229 x 152. .
- Publisher
- Emerald Publishing Limited
- Format
- Hardback
- Publication date
- 2017
- Condition
- New
- SKU
- V9781787144248
- ISBN
- 9781787144248
Hardback
Condition: New
€ 43.99
€ 43.99
Hardcover. An invaluable resource for HR professionals and executive coaches, this book focuses on how to reduce the time needed to prepare high-potential (HIPO) leaders for next-level positions. Providing the leading trends, tools, and techniques in the industry, the book demystifies the process of HIPO development. Num Pages: 272 pages, Illustrations. BIC Classification: KJMB; KJMV2. Category: (P) Professional & Vocational. Dimension: 229 x 158 x 20. Weight in Grams: 510.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780470593646
- ISBN
- 9780470593646
Hardback
Condition: New
€ 65.05
€ 65.05
Paperback. BIC Classification: APF; KJS. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 235 x 191. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2018
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781138916456
- ISBN
- 9781138916456
Paperback
Condition: New
€ 46.99€ 46.88
€ 46.99
€ 46.88
Hardcover. IT functions in many large corporations are either contemplating or actually undergoing a globalization of their IT operations. The two major business drivers behind the move to globalize IT are to reduce the costs by the co-ordination of the operations and, more importantly, to integrate business processes. Num Pages: 194 pages, Illustrations, maps. BIC Classification: KJM; UT. Category: (P) Professional & Vocational. Dimension: 241 x 166 x 16. Weight in Grams: 436.
- Format
- Hardback
- Publication date
- 2003
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 194
- Condition
- New
- SKU
- V9780470854334
- ISBN
- 9780470854334
Hardback
Condition: New
€ 86.04
€ 86.04
Paperback. How can public officials move large government agencies to produce significant results? In "Leadership Counts" Robert Behn explains exactly what managers in the inherently political environment of government need to do to obtain such performance. Num Pages: 263 pages, 5l, 10 tables. BIC Classification: JPQ; KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 18. Weight in Grams: 372.
- Format
- Paperback
- Publication date
- 1994
- Publisher
- Harvard University Press United States
- Number of pages
- 263
- Condition
- New
- SKU
- V9780674518537
- ISBN
- 9780674518537
Paperback
Condition: New
€ 47.99€ 39.62
€ 47.99
€ 39.62
Paperback. BIC Classification: KJR; LNAC. Category: (U) Tertiary Education (US: College). .
- Format
- Paperback
- Publication date
- 2000
- Publisher
- Apex Press United States
- Condition
- New
- SKU
- V9781891843044
- ISBN
- 9781891843044
Paperback
Condition: New
€ 24.10
€ 24.10
Hardcover. This title examines the impact management fads have had on higher education organizations and discusses how institutions adopt these new approaches, who champions them on campus, and what consequences they bring. Series: Higher education series. Num Pages: 320 pages, Ill. BIC Classification: JNK; JNM; KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 238 x 159 x 26. Weight in Grams: 580.
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 320
- Format
- Hardback
- Publication date
- 2000
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780787944568
- ISBN
- 9780787944568
Hardback
Condition: New
€ 46.99€ 46.88
€ 46.99
€ 46.88
Hardcover. By returning to the source and the source texts, this book deepens the understanding of certain important ideas and notions which affect our present thinking. In Wisdom in Business, the authors go back in history to answer the question: How can one act wisely in the spirit of the present age? Editor(s): Blomme, Robert J.; Van Hoof, Bertine. Num Pages: 380 pages, biography. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 223 x 141 x 26. Weight in Grams: 576.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan
- Condition
- New
- SKU
- V9781137425805
- ISBN
- 9781137425805
Hardback
Condition: New
€ 120.05
€ 120.05
Paperback. Shows you how to grab attention and drive sales with customer-focused, results-based Web copy. This book applies persuasive techniques to the interactive capabilities and unique possibilities of the Web. It includes insider tips on how to write a copy for: Websites; Home pages; Internet direct mail; Banner ads; Landing pages; and E-zines. Num Pages: 336 pages, Illustrations. BIC Classification: KJE; KJSA; UDB. Category: (P) Professional & Vocational. Dimension: 229 x 153 x 20. Weight in Grams: 550.
- Publisher
- NTC Publishing Group,U.S. United States
- Number of pages
- 336
- Format
- Paperback
- Publication date
- 2003
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780658020995
- ISBN
- 9780658020995
Paperback
Condition: New
€ 31.99€ 22.60
€ 31.99
€ 22.60
Paperback. People Skillsis a communication-skills handbook that can help you eliminate all communication problems. Num Pages: 324 pages, *. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational. Dimension: 202 x 139 x 20. Weight in Grams: 274.
- Publisher
- Simon & Schuster
- Number of pages
- 300
- Format
- Paperback
- Publication date
- 1986
- Edition
- Reissue
- Condition
- New
- SKU
- V9780671622480
- ISBN
- 9780671622480
Paperback
Condition: New
€ 18.99€ 12.80
€ 18.99
€ 12.80
Paperback. Why is it so hard to work well with and get along with some people? This book presents a comprehensive, practical, and proven method readers can use in various situations. It reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Num Pages: 208 pages, black & white illustrations, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 228 x 153 x 14. Weight in Grams: 390.
- Publisher
- AMACOM
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2009
- Edition
- 2nd
- Condition
- New
- SKU
- V9780814413425
- ISBN
- 9780814413425
Paperback
Condition: New
€ 23.99€ 20.83
€ 23.99
€ 20.83
Paperback / so. Num Pages: 242 pages, black & white illustrations, black & white tables, bibliography. BIC Classification: KC; KJM. Category: (G) General (US: Trade). Dimension: 203 x 133 x 14. Weight in Grams: 346.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- Deutscher Universit?tsverlag United Kingdom
- Number of pages
- 242
- Condition
- New
- SKU
- V9783824474073
- ISBN
- 9783824474073
Paperback
Condition: New
€ 77.30
€ 77.30
Paperback. Series: Schaum's Outline Series. Num Pages: 264 pages. BIC Classification: KFF; KJMV1; KJQ. Category: (U) Tertiary Education (US: College). Dimension: 274 x 204 x 12. Weight in Grams: 412.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 304
- Format
- Paperback
- Publication date
- 2011
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071756051
- ISBN
- 9780071756051
Paperback
Condition: New
€ 34.99€ 25.09
€ 34.99
€ 25.09