Business & management
Results 14977 - 15000 of 18097
Business & management
Hardback. Num Pages: 246 pages, Illustrations. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 239 x 161 x 23. Weight in Grams: 494.
- Format
- Hardback
- Publication date
- 2007
- Publisher
- University Press of America United States
- Number of pages
- 246
- Condition
- New
- SKU
- V9780761837527
- ISBN
- 9780761837527
Hardback
Condition: New
€ 130.26
€ 130.26
Hardcover. Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share. Num Pages: 224 pages, 9 black & white tables, 21 figures, 16 black & white illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 241 x 164 x 18. Weight in Grams: 484.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- Palgrave Macmillan
- Edition
- 2010 ed.
- Number of pages
- 224
- Condition
- New
- SKU
- V9780230247819
- ISBN
- 9780230247819
Hardback
Condition: New
€ 67.19
€ 67.19
Paperback. Num Pages: 360 pages, illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 237 x 190 x 21. Weight in Grams: 488.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118725603
- ISBN
- 9781118725603
Paperback
Condition: New
€ 24.99€ 18.64
€ 24.99
€ 18.64
Hardback. Editor(s): Bruhn, Manfred; Hadwich, Karsten. Num Pages: 512 pages, black & white illustrations, bibliography. BIC Classification: KJM; KJS. Category: (G) General (US: Trade). Dimension: 244 x 170 x 33. Weight in Grams: 975.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Gabler Verlag United States
- Number of pages
- 512
- Condition
- New
- SKU
- V9783834940001
- ISBN
- 9783834940001
Hardback
Condition: New
€ 175.91
€ 175.91
Paperback. Series: Innovatives Markenmanagement. Num Pages: 362 pages, 45 black & white illustrations, 14 black & white tables. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 19. Weight in Grams: 460.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Deutscher Universitats-Verlag Germany
- Number of pages
- 362
- Condition
- New
- SKU
- V9783824483259
- ISBN
- 9783824483259
Paperback
Condition: New
€ 83.68
€ 83.68
Paperback. Kai Wille entwickelt ein Konzept zur Messung und Steuerung des risikoadjustierten Wertbeitrages von Kundenbeziehungen. Er zeigt, dass wertorientierte Kenngrossen auch dazu beitragen, den internen Stellenwert des Marketing im Verteilungskampf um knappe finanzielle Ressourcen entscheidend zu starken. " Num Pages: 338 pages, 14 black & white illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 210 x 148 x 18. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2005
- Publisher
- Deutscher Universitats-Verlag Germany
- Number of pages
- 338
- Condition
- New
- SKU
- V9783835001855
- ISBN
- 9783835001855
Paperback
Condition: New
€ 100.05
€ 100.05
Hardcover. "Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer. ' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Data Integration (CDI). Series: Wiley and SAS Business Series. Num Pages: 320 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 235 x 162 x 27. Weight in Grams: 598.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 320
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471916970
- ISBN
- 9780471916970
Hardback
Condition: New
€ 44.99€ 35.63
€ 44.99
€ 35.63
Paperback. A revised edition of Rob Jolles' valuable guide to being a fantastic salesperson by focusing on the needs and habits of the customer. Num Pages: 384 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 228 x 152 x 23. Weight in Grams: 394.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- Simon & Schuster United States
- Number of pages
- 384
- Condition
- New
- SKU
- V9781439144633
- ISBN
- 9781439144633
Paperback
Condition: New
€ 20.99€ 19.04
€ 20.99
€ 19.04
Paperback. Customer loyalty is useful to the long term financial success of your business, but with more choice then ever before, customers this day have high expectations of the products and services they use. This book takes you through how you can develop and sustain a customer-service focus within your company. Num Pages: 288 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 233 x 158 x 18. Weight in Grams: 494.
- Publisher
- Kogan Page Ltd United Kingdom
- Number of pages
- 288
- Format
- Paperback
- Publication date
- 2010
- Edition
- 6th Edition
- Condition
- New
- SKU
- V9780749457051
- ISBN
- 9780749457051
Paperback
Condition: New
€ 40.99€ 36.59
€ 40.99
€ 36.59
Paperback. Blending the hot topics of new technology, market spaces, competitive strategy and customer behaviour, Customer Capitalism stands conventional wisdom on its head by introducing a new business model which shows how any business can generate increasing returns and gain a massive competitive advantage. Num Pages: 312 pages, black & white illustrations. BIC Classification: JHBL; KJC; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 155 x 230 x 24. Weight in Grams: 522.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 312
- Condition
- New
- SKU
- V9781861563071
- ISBN
- 9781861563071
Paperback
Condition: New
€ 36.99€ 29.90
€ 36.99
€ 29.90
Paperback. The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and loyalty, is crucial to the success of your business. Num Pages: 336 pages, illustrations. BIC Classification: KJSM. Category: (P) Professional & Vocational. Dimension: 237 x 189 x 23. Weight in Grams: 440.
- Format
- Paperback
- Publication date
- 2015
- Publisher
- John Wiley & Sons Inc
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118937594
- ISBN
- 9781118937594
Paperback
Condition: New
€ 34.99€ 25.52
€ 34.99
€ 25.52
Hardcover. This book proposes three questions that every leader must ask themselves, to shape and define what they want to achieve while they are leading. It then offers practical advice and case study examples so that these goals can be reached. Num Pages: 176 pages, biography. BIC Classification: KJMB. Category: (P) Professional & Vocational. Dimension: 241 x 165 x 16. Weight in Grams: 422.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Palgrave Macmillan
- Number of pages
- 176
- Condition
- New
- SKU
- V9780230202597
- ISBN
- 9780230202597
Hardback
Condition: New
€ 83.46
€ 83.46
Paperback.
- Format
- Paperback
- Publication date
- 2012
- Publisher
- BenBella Books United States
- Number of pages
- 224
- Condition
- New
- SKU
- V9781937856106
- ISBN
- 9781937856106
Paperback
Condition: New
€ 18.99€ 17.11
€ 18.99
€ 17.11
paperback. This selection of papers from the 21st EURO Working Group on Financial Modelling looks at scientific activity in the field of quantitative finance. Subjects examined cover areas like asset price analysis, portfolio management, decision theory, exchange markets and financial derivatives. Editor(s): Canestrelli, Elio. Series: Contributions to Management Science. Num Pages: 140 pages, 23 black & white tables, biography. BIC Classification: KFF; KJMV1; KJQ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 8. Weight in Grams: 490.
- Format
- Paperback
- Publication date
- 1999
- Publisher
- Physica Germany
- Edition
- Softcover reprint of the original 1st ed. 1999
- Number of pages
- 140
- Condition
- New
- SKU
- V9783790812312
- ISBN
- 9783790812312
Paperback
Condition: New
€ 67.19
€ 67.19
Hardback. Discusses the global applicability of managerial theory and experience. This book examines issues in organizational behavior, human resource management, and managing across cultures. Editor(s): Rahim, M. Afzalur; Lundberg, Craig C.; Golembiewski, Robert T.; Pate, Larry E. Series: Current Topics in Management. Num Pages: 416 pages. BIC Classification: KJM. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 229 x 152 x 26. Weight in Grams: 800.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- Emerald Publishing Limited United States
- Number of pages
- 416
- Condition
- New
- SKU
- V9780762304486
- ISBN
- 9780762304486
Hardback
Condition: New
€ 116.86
€ 116.86
Hardback. Part of the "Current Topics" series, this work contains seventeen chapters divided into six sections. They are labelled: Organization Theory, Organizational Behavior, Trust, Morality, and Ethics, Organizational Development and Innovation, International Management, and Concluding Comments. Editor(s): Rahim, F. Afzalur; Golembiewski, Robert T.; Mackenzie, Kenneth D. Series: Current Topics in Management. Num Pages: 432 pages, black & white tables, figures. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 231 x 158 x 37. Weight in Grams: 778.
- Publisher
- Emerald Publishing Limited United States
- Number of pages
- 432
- Format
- Hardback
- Publication date
- 1999
- Condition
- New
- SKU
- V9780762304868
- ISBN
- 9780762304868
Hardback
Condition: New
€ 122.92
€ 122.92
hardcover. Contains a selection of the papers presented at an international conference held in Rotterdam, June 1991. This book analyses the relationship between market structure and the workability of competition. It also deals with the decision processes of firms in the shipping world. Editor(s): Gwilliam, Ken. Num Pages: 176 pages, biography. BIC Classification: KJK; KNGS. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156 x 12. Weight in Grams: 438.
- Format
- Hardback
- Publication date
- 1992
- Publisher
- Kluwer Academic Publishers United States
- Edition
- 1993rd Edition
- Number of pages
- 176
- Condition
- New
- SKU
- V9780792320487
- ISBN
- 9780792320487
Hardback
Condition: New
€ 131.18
€ 131.18
hardcover. Brings together leading practitioners, worldwide postal administrations and the courier industry, as well as a number of regulators, academic economists, mailers and lawyers, to examine some of the major policy and regulatory issues facing the postal and delivery industry. Editor(s): Crew, Michael A.; Kleindorfer, Paul R. Series: Topics in Regulatory Economics and Policy. Num Pages: 506 pages, biography. BIC Classification: KJU; KNTT. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 235 x 155 x 29. Weight in Grams: 935.
- Format
- Hardback
- Publication date
- 2000
- Publisher
- Kluwer Academic Publishers United States
- Edition
- 2000th Edition
- Number of pages
- 506
- Condition
- New
- SKU
- V9780792378075
- ISBN
- 9780792378075
Hardback
Condition: New
€ 252.56
€ 252.56
Hardcover. A groundbreaking collection on currency derivatives, including pricing theory and hedging applications. "David DeRosa has assembled an outstanding collection of works on foreign exchange derivatives. It surely will become required reading for both students and option traders. "-Mark B. Editor(s): DeRosa, David F. Series: Wiley Series in Financial Engineering. Num Pages: 388 pages, black & white illustrations. BIC Classification: KCBM; KJK. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 233 x 161 x 30. Weight in Grams: 768.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 388
- Condition
- New
- SKU
- V9780471252672
- ISBN
- 9780471252672
Hardback
Condition: New
€ 94.03€ 79.61
€ 94.03
€ 79.61
Paperback. Num Pages: 230 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 229 x 152 x 15. Weight in Grams: 666.
- Publisher
- The Peterson Institute for International Economics
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9780881327267
- ISBN
- 9780881327267
Paperback
Condition: New
€ 29.99€ 22.43
€ 29.99
€ 22.43
Paperback. Teaches you how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, this book demonstrates what works and does not work in actual practice. It presents case examples of specific health care improvement projects. Num Pages: 336 pages, Illustrations. BIC Classification: KJMQ; MBP. Category: (P) Professional & Vocational. Dimension: 229 x 155 x 21. Weight in Grams: 459.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 336
- Condition
- New
- SKU
- V9780787964528
- ISBN
- 9780787964528
Paperback
Condition: New
€ 60.44
€ 60.44
Hardback. This study is based on the authors' fieldwork inside Cultural Enterprise Office, a small Scottish agency that supports creative businesses. It discusses UK policy on the creative economy, the rise of intermediaries between policy-making and the marketplace, and the playing out in the delivery of business advice services to creative microbusinesses. Num Pages: 142 pages, biography. BIC Classification: 1DBKS; JFC; JFD; KJP; KNT. Category: (P) Professional & Vocational. Dimension: 216 x 140 x 13. Weight in Grams: 335.
- Format
- Hardback
- Publication date
- 2015
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 142
- Condition
- New
- SKU
- V9781137478870
- ISBN
- 9781137478870
Hardback
Condition: New
€ 66.14
€ 66.14
Paperback. In this timely book, Michael Bhaskar unravels the art of selection as one of the most relevant techniques for businesses and individuals in a world increasingly overwhelmed by information. Num Pages: 224 pages. BIC Classification: KJC; KJU. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 156 x 233 x 28. Weight in Grams: 480.
- Publisher
- Little, Brown Book Group
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780349408699
- ISBN
- 9780349408699
Paperback
Condition: New
€ 19.99€ 15.10
€ 19.99
€ 15.10
Paperback. In this timely book, Michael Bhaskar unravels the art of selection as one of the most relevant techniques for businesses and individuals in a world increasingly overwhelmed by information. Num Pages: 368 pages. BIC Classification: KJC; KJU. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 198 x 126. .
- Publisher
- Little, Brown Book Group
- Format
- Paperback
- Publication date
- 2017
- Condition
- New
- SKU
- V9780349408712
- ISBN
- 9780349408712
Paperback
Condition: New
€ 14.99€ 11.94
€ 14.99
€ 11.94