Business & management
Results 9241 - 9264 of 20578
Business & management
Hardback. Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. Num Pages: 180 pages, 6 figures, 12 black & white tables. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 144 x 217 x 14. Weight in Grams: 356.
- Publisher
- Palgrave Macmillan
- Format
- Hardback
- Publication date
- 2014
- Edition
- 2015th Edition
- Condition
- New
- SKU
- V9781137375452
- ISBN
- 9781137375452
Hardback
Condition: New
€ 64.42
€ 64.42
Measuring and Improving Social Impacts: A Guide for Nonprofits, Compan...
Epstein, Marc J.; Yuthas, Kristi
Hardcover. Based on years of research and analysis of field studies from around the globe, this book offers a five-step process that can help you gain clarity about the impacts that matter most to you and will provide you with methods to measure and improve them. Num Pages: 256 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJG. Category: (G) General (US: Trade). Dimension: 95 x 64 x 9. .
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Berrett-Koehler United States
- Edition
- 1st Edition
- Number of pages
- 256
- Condition
- New
- SKU
- V9781609949778
- ISBN
- 9781609949778
Hardback
Condition: New
€ 42.99€ 33.19
€ 42.99
€ 33.19
Paperback. Promoting the satisfaction, commitment, mental health and well-being of employees is important not only in itself, but also because evidence shows that those who are positive in these respects respond better to change and are more productive. Num Pages: 140 pages, black & white illustrations, black & white tables, figures. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 228 x 158 x 10. Weight in Grams: 222.
- Format
- Paperback
- Publication date
- 2007
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 140
- Condition
- New
- SKU
- V9780470059814
- ISBN
- 9780470059814
Paperback
Condition: New
€ 85.96
€ 85.96
Hardback. A clearer, more accurate performance management strategy
Measurement Madness presents a level-headed approach to performance management, helping leaders avoid the often-bizarre unintended consequences of KPIs. Num Pages: 240 pages, illustrations. BIC Classification: KFFH; KJMV1. Category: (P) Professional & Vocational. Dimension: 235 x 153 x 18. Weight in Grams: 482.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 224
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781119970705
- ISBN
- 9781119970705
Hardback
Condition: New
€ 40.99€ 39.40
€ 40.99
€ 39.40
Hardback. Editor(s): Dogramaci, Ali. Series: Studies in Productivity Analysis. Num Pages: 262 pages, biography. BIC Classification: KJT. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly. Dimension: 234 x 156 x 17. Weight in Grams: 565.
- Format
- Hardback
- Publication date
- 1986
- Publisher
- Kluwer Academic Publishers United States
- Number of pages
- 262
- Condition
- New
- SKU
- V9780898381719
- ISBN
- 9780898381719
Hardback
Condition: New
€ 129.90
€ 129.90
Hardback. Addresses issues pertaining to measurement and research methodology in an international marketing context. This title also addresses a range of subjects including response-bias in cross-cultural research, problems with cultural distance measures, and construct specification. It focuses on the development and application of novel research methods. Editor(s): Sarstedt, Marko; Schwaiger, Manfred; Taylor, Charles R. Series Editor(s): Zou, Shaoming. Series: Advances in International Marketing. Num Pages: 200 pages, Illustrations. BIC Classification: KJK; KJS. Category: (P) Professional & Vocational. Dimension: 232 x 157 x 24. Weight in Grams: 528.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- Emerald Publishing Limited United Kingdom
- Number of pages
- 200
- Condition
- New
- SKU
- V9781780520940
- ISBN
- 9781780520940
Hardback
Condition: New
€ 124.52
€ 124.52
Paperback. ExpressExec is a unique business resource of one hundred books. These books present the best current thinking and span the entire range of contemporary business practice. Series: ExpressExec S. Num Pages: 106 pages. BIC Classification: KFCM; KJT. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 178 x 127 x 9. Weight in Grams: 110.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 106
- Condition
- New
- SKU
- V9781841124018
- ISBN
- 9781841124018
Paperback
Condition: New
€ 11.99€ 11.62
€ 11.99
€ 11.62
Hardcover. Measurement and Calibration Requirements For Quality Assurance to ISO 9000 Alan S. Morris University of Sheffield, UK Quality assurance is of paramount importance for today's businesses. This uniquely integrated approach to quality management focuses on the measurement and calibration requirements that are key to the achievement of ISO 9000. Series: Wiley Series in Quality & Reliability Engineering. Num Pages: 404 pages, index. BIC Classification: KJMQ; TBMM; TJ. Category: (P) Professional & Vocational. Dimension: 255 x 182 x 30. Weight in Grams: 922.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 404
- Condition
- New
- SKU
- V9780471976851
- ISBN
- 9780471976851
Hardback
Condition: New
€ 272.35
€ 272.35
Hardcover. In an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results. Num Pages: 272 pages, Illustrations. BIC Classification: KJSP. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 26. Weight in Grams: 470.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9780470920107
- ISBN
- 9780470920107
Hardback
Condition: New
€ 30.99€ 23.94
€ 30.99
€ 23.94
Paperback. Helps business people to: * Measure what is important to their customers. * Motivate their organizations to continually improve against customer expectations. * Identify and eliminate waste of time and resources. * Accelerate organizational learning and build consensus for change. . Num Pages: 272 pages, 0. BIC Classification: KJU; KN. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 229 x 151 x 18. Weight in Grams: 448.
- Format
- Paperback
- Publication date
- 1995
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 272
- Condition
- New
- SKU
- V9781557867186
- ISBN
- 9781557867186
Paperback
Condition: New
€ 43.99€ 43.46
€ 43.99
€ 43.46
Paperback. A holistic overview of the essential leading methods of techniques and a hands-on guide for business professionals and those in higher education. Communications, strategy and business development and growth are essential for success and profitability in the business process and are all topics that Geoff Hudson-Searle covers. Num Pages: 160 pages. BIC Classification: KJC; KJMB; KJP. Category: (G) General (US: Trade). Dimension: 131 x 255 x 2. Weight in Grams: 282.
- Publisher
- Troubador Publishing
- Format
- Paperback
- Publication date
- 2017
- Edition
- UK ed.
- Condition
- New
- SKU
- V9781785898501
- ISBN
- 9781785898501
Paperback
Condition: New
€ 16.99€ 13.37
€ 16.99
€ 13.37
Hardcover. Offers the author's personal options strategies for enhancing trading profits. This guide addresses a myriad of techniques and methods needed for profiting consistently in investment arena. Series: Wiley Trading. Num Pages: 672 pages, illustrations. BIC Classification: KFF; KJC. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 239 x 163 x 36. Weight in Grams: 1044.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 2nd Edition
- Number of pages
- 672
- Condition
- New
- SKU
- V9780471678755
- ISBN
- 9780471678755
Hardback
Condition: New
€ 99.82€ 82.26
€ 99.82
€ 82.26
Hardcover. This book is the story of Marvin Bower, the man who helped found McKinsey & Co. in 1939 and served as managing director of the firm from 1950 to 1967. This fascinating account details how Bower, an attorney, took a concept known as industrial engineering and changed it into management consulting. Num Pages: 320 pages, Illustrations. BIC Classification: KJL. Category: (P) Professional & Vocational. Dimension: 243 x 166 x 23. Weight in Grams: 626.
- Format
- Hardback
- Publication date
- 2004
- Publisher
- John Wiley and Sons Ltd United States
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780471652854
- ISBN
- 9780471652854
Hardback
Condition: New
€ 48.99€ 34.60
€ 48.99
€ 34.60
Hardback. A manual for achieving McKinsey-style solutions and success. It reveals the secrets behind the powerhouse firm's success and discusses how executives from various fields or industry can use those tactics in day-to-day decision-making. It explores how McKinsey tools and techniques can be applied to business problem sin various settings. Num Pages: 272 pages, illustrations. BIC Classification: KJC; KJM. Category: (P) Professional & Vocational. Dimension: 238 x 160 x 25. Weight in Grams: 540.
- Publisher
- McGraw-Hill Education - Europe
- Format
- Hardback
- Publication date
- 2001
- Condition
- New
- SKU
- V9780071374293
- ISBN
- 9780071374293
Hardback
Condition: New
€ 34.99€ 25.38
€ 34.99
€ 25.38
Paperback. This book covers all of the core topics in marketing and is written and designed specifically for the needs of MBA students. Assuming no prior knowledge, this text covers the basics before quickly moving on to explore more advanced issues and concepts. It is strongly grounded in theory and linked to best practice, and is the ideal MBA course text. Series: MBA Series. Num Pages: 544 pages, biography. BIC Classification: KJS. Category: (G) General (US: Trade). Dimension: 232 x 157 x 28. Weight in Grams: 816.
- Publisher
- Macmillan Education UK United Kingdom
- Number of pages
- 584
- Format
- Paperback
- Publication date
- 2013
- Condition
- New
- SKU
- V9781137300294
- ISBN
- 9781137300294
Paperback
Condition: New
€ 77.23€ 69.44
€ 77.23
€ 69.44
Paperback. This work collects together 45 models likely to be required by management students, summarized in a standard format. Each entry contains: a diagram of the model; the principles on which it is based; underlying assumptions; guidance on application; related models; and sources of further reference. Num Pages: 240 pages, illustrations. BIC Classification: KJMD. Category: (P) Professional & Vocational. Dimension: 215 x 169 x 18. Weight in Grams: 376. 240 pages, illustrations. This work collects together 45 models likely to be required by management students, summarized in a standard format. Each entry contains: a diagram of the model; the principles on which it is based; underlying assumptions; guidance on application; related models; and sources of further reference. Cateogry: (P) Professional & Vocational. BIC Classification: KJMD. Dimension: 215 x 169 x 18. Weight: 378.
- Format
- Paperback
- Publication date
- 1998
- Publisher
- Taylor & Francis Ltd United Kingdom
- Number of pages
- 240
- Condition
- New
- SKU
- V9780566081378
- ISBN
- 9780566081378
Paperback
Condition: New
€ 53.56
€ 53.56
Paperback. Your fast track MBA starts here Learn in a week-long, fast track MBA, what the experts learn in a lifetime. Written by Alan Finn, a leading consultant, MBA In A Week gives you the insider secrets of a real MBA in a fraction of the time. Num Pages: 128 pages. BIC Classification: KJBX; VSC. Category: (G) General (US: Trade). Dimension: 198 x 129. .
- Publisher
- Hodder & Stoughton General Division United Kingdom
- Number of pages
- 128
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781473608238
- ISBN
- 9781473608238
Paperback
Condition: New
€ 11.99€ 10.23
€ 11.99
€ 10.23
Paperback. Series: Kaplan MBA Fundamentals. Num Pages: 224 pages, black & white illustrations. BIC Classification: CBW; KJP. Category: (G) General (US: Trade). Dimension: 229 x 154 x 15. Weight in Grams: 338.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- Kaplan AEC Education United States
- Edition
- Original
- Number of pages
- 224
- Condition
- New
- SKU
- V9781427797179
- ISBN
- 9781427797179
Paperback
Condition: New
€ 23.86
€ 23.86
Paperback. Num Pages: 352 pages. BIC Classification: KJM; MBD; MBPM. Category: (G) General (US: Trade). Dimension: 235 x 156. .
- Format
- Paperback
- Publication date
- 2016
- Publisher
- Oxford University Press Inc United States
- Number of pages
- 352
- Condition
- New
- SKU
- V9780199332052
- ISBN
- 9780199332052
Paperback
Condition: New
€ 88.52
€ 88.52
Paperback. MBA Admissions Strategy is a guide to the four aspects of a successful, competitive business school application. BIC Classification: JNM; KJ. Category: (G) General (US: Trade). Dimension: 91 x 61 x 7. .
- Publisher
- Open University Press
- Format
- Paperback
- Publication date
- 2017
- Edition
- 3rd edition
- Condition
- New
- SKU
- V9780335226764
- ISBN
- 9780335226764
Paperback
Condition: New
€ 27.15
€ 27.15
Paperback. The Book the Brothers tried to stop Num Pages: 532 pages, black & white illustrations. BIC Classification: BGB; KJH. Category: (G) General (US: Trade). Dimension: 199 x 127 x 30. Weight in Grams: 384.
- Publisher
- HarperCollins Publishers United Kingdom
- Number of pages
- 532
- Format
- Paperback
- Publication date
- 2008
- Condition
- New
- SKU
- V9780007292875
- ISBN
- 9780007292875
Paperback
Condition: New
€ 17.99€ 12.88
€ 17.99
€ 12.88
Hardback. Provide organized, efficient, relevant consulting with lasting value Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company. Num Pages: 544 pages. BIC Classification: KJL; KJM. Category: (P) Professional & Vocational. Dimension: 242 x 165 x 44. Weight in Grams: 864.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118923405
- ISBN
- 9781118923405
Hardback
Condition: New
€ 50.99€ 49.07
€ 50.99
€ 49.07
Hardcover. The comprehensive guide to 360-degree feedback from the Center for Creative Leadership In the network economy, growing intellectual capital is the key to increasing market value. Series: J-B CCL (Center for Creative Leadership). Num Pages: 320 pages, 1 port. BIC Classification: KJU. Category: (P) Professional & Vocational. Dimension: 238 x 161 x 26. Weight in Grams: 648.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780787909581
- ISBN
- 9780787909581
Hardback
Condition: New
€ 66.50
€ 66.50
Hardback. Maximizing the Triple Bottom Line through Spiritual Leadership shows readers how to simultaneously maximize employee well-being, sustainability, and financial performance using the Spiritual Leadership Balanced Scorecard Business Model. Num Pages: 352 pages, Illustrations. BIC Classification: HRLK; KJG; KJMB. Category: (G) General (US: Trade). Dimension: 5817 x 3887 x 661. Weight in Grams: 590.
- Format
- Hardback
- Publication date
- 2013
- Publisher
- Stanford University Press United States
- Number of pages
- 352
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780804776363
- ISBN
- 9780804776363
Hardback
Condition: New
€ 191.91
€ 191.91