Business & management
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Business & management
Hardcover. A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Num Pages: 288 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 30. Weight in Grams: 482.
- Publisher
- John Wiley & Sons Inc
- Format
- Hardback
- Publication date
- 2015
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9781119047605
- ISBN
- 9781119047605
Hardback
Condition: New
€ 31.99€ 25.05
€ 31.99
€ 25.05
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2017
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780415749602
- ISBN
- 9780415749602
Paperback
Condition: New
€ 66.76
€ 66.76
Hardcover. Editor(s): Chai, Joseph C. H.; etc. Num Pages: 358 pages, illustrations. BIC Classification: JPQB; KCP; KJK. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 262 x 185 x 25. Weight in Grams: 894.
- Format
- Hardback
- Publication date
- 1997
- Publisher
- Nova Science Publishers Inc United States
- Number of pages
- 358
- Condition
- New
- SKU
- V9781560725237
- ISBN
- 9781560725237
Hardback
Condition: New
€ 127.37€ 96.75
€ 127.37
€ 96.75
Paperback. Num Pages: 126 pages, illustrations. BIC Classification: 1FPC; KCLT; KJK. Category: (G) General (US: Trade). Dimension: 200 x 128 x 9. Weight in Grams: 180.
- Format
- Paperback
- Publication date
- 2003
- Publisher
- Copenhagen Business School Press Denmark
- Number of pages
- 126
- Condition
- New
- SKU
- V9788763001168
- ISBN
- 9788763001168
Paperback
Condition: New
€ 19.99€ 16.29
€ 19.99
€ 16.29
Paperback. Num Pages: 250 pages. BIC Classification: 1FPC; KCN; KJJ; RNU. Category: (P) Professional & Vocational. Dimension: 154 x 228 x 21. Weight in Grams: 434.
- Format
- Paperback
- Publication date
- 2016
- Publisher
- City University of Hong Kong Press Hong Kong
- Edition
- 2 Rev ed
- Number of pages
- 250
- Condition
- New
- SKU
- V9789629372576
- ISBN
- 9789629372576
Paperback
Condition: New
€ 43.99€ 43.51
€ 43.99
€ 43.51
Hardback. An essential introduction to the new future landscape of the world economy. Num Pages: 190 pages, biography. BIC Classification: KJF; KJK; KJVG. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 20. Weight in Grams: 476.
- Format
- Hardback
- Publication date
- 2014
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 190
- Condition
- New
- SKU
- V9781137410122
- ISBN
- 9781137410122
Hardback
Condition: New
€ 41.99€ 34.67
€ 41.99
€ 34.67
Paperback. This book is a comprehensive and positive study of the special pattern of China's industrialization and economic development, covering all of the relevant, main policies (more than one hundred) from 1949 to the twenty-first century. Num Pages: 340 pages, biography. BIC Classification: KCL; KCM; KCS; KJ. Category: (G) General (US: Trade). Dimension: 216 x 140 x 19. Weight in Grams: 458.
- Format
- Paperback
- Publisher
- Palgrave Macmillan United Kingdom
- Number of pages
- 340
- Condition
- New
- SKU
- V9781349999804
- ISBN
- 9781349999804
Paperback
Condition: New
€ 131.11
€ 131.11
Paperback. In 2014, Chinese e-commerce giant Alibaba raised $25 billion in the world's biggest ever initial public offering. Since then, investors have pondered a fundamental question: what's really going on with the new wave of China's disruptors? This book takes a look at rapidly emerging Chinese entrepreneurs and their impact on China and the world. Num Pages: 272 pages. BIC Classification: 1FPC; KJC; KJH; KJK. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 131 x 197 x 19. Weight in Grams: 196.
- Publisher
- Penguin Books Ltd
- Format
- Paperback
- Publication date
- 2016
- Condition
- New
- SKU
- V9780241240397
- ISBN
- 9780241240397
Paperback
Condition: New
€ 15.99€ 11.73
€ 15.99
€ 11.73
Paperback. Analysis of how credit systems in contemporary China threaten the country's economic stability Num Pages: black & white illustrations. BIC Classification: KJK. Category: (G) General (US: Trade). Dimension: 161 x 236 x 24. Weight in Grams: 638.
- Publisher
- McGraw-Hill Education
- Format
- Paperback
- Publication date
- 2016
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781259644580
- ISBN
- 9781259644580
Paperback
Condition: New
€ 65.46€ 49.48
€ 65.46
€ 49.48
Hardcover. Chinese Consumers are Changing The World Understand Them and Sell To Them
China has transformed itself from a feudal economy in the 19th century, to Mao and Communism in the 20th century, to the largest consumer market in the world by the early 21st century. Num Pages: 240 pages. BIC Classification: KCLT; KJS. Category: (P) Professional & Vocational. Dimension: 155 x 237 x 22. Weight in Grams: 426.
- Publisher
- John Wiley & Sons Inc United States
- Number of pages
- 240
- Format
- Hardback
- Publication date
- 2014
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118834749
- ISBN
- 9781118834749
Hardback
Condition: New
€ 25.99€ 21.27
€ 25.99
€ 21.27
Hardcover. It is widely-believed that China's entrepreneur class has grown and their businesses are succeeding primarily due to their knowledge of the domestic market, quick adaptation to market changes, and their resourcefulness. But innovation? Forget about it. Well, not quite. Num Pages: 312 pages, Illustrations. BIC Classification: 1FPC; KJD; KJH; PDG. Category: (P) Professional & Vocational. Dimension: 237 x 164 x 33. Weight in Grams: 606.
- Format
- Hardback
- Publication date
- 2011
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 312
- Condition
- New
- SKU
- V9780470827963
- ISBN
- 9780470827963
Hardback
Condition: New
€ 41.99€ 32.74
€ 41.99
€ 32.74
Paperback. Num Pages: 233 pages. BIC Classification: HP; KJ. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 148 x 228 x 13. Weight in Grams: 338.
- Publisher
- University of Minnesota Press United States
- Number of pages
- 233
- Format
- Paperback
- Publication date
- 1987
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780816614400
- ISBN
- 9780816614400
Paperback
Condition: New
€ 24.99€ 22.82
€ 24.99
€ 22.82
Paperback. A ground breaking study of why we choke under pressure and what we can do to ensure we perform at our best. Num Pages: 384 pages, Illustrations. BIC Classification: JMRN; KJ; PDZ. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 212 x 25. Weight in Grams: 264. The Secret to Performing Under Pressure. 304 pages, Illustrations. Reveals the astonishing new science of why we choke under pressure. The author explains what happens in the body and mind when everything clicks and the perfect golf swing, tricky mathematical problem, or high-pressure business pitch suddenly become easy. She examines how attention and working memory guide human performance. Cateogry: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). BIC Classification: JMRN; KJ; PDZ. Dimension: 197 x 212 x 25. Weight: 314.
- Publisher
- Little, Brown Book Group
- Number of pages
- 304
- Format
- Paperback
- Publication date
- 2011
- Condition
- New
- SKU
- V9781849016452
- ISBN
- 9781849016452
Paperback
Condition: New
€ 15.99€ 11.89
€ 15.99
€ 11.89
Hardback. Num Pages: 304 pages, 42. BIC Classification: 1FPJ; KCC; KJ. Category: (P) Professional & Vocational. Dimension: 164 x 243 x 24. Weight in Grams: 574.
- Format
- Hardback
- Publication date
- 2008
- Publisher
- Cornell University Press United States
- Edition
- 1st Edition
- Number of pages
- 296
- Condition
- New
- SKU
- V9780801447068
- ISBN
- 9780801447068
Hardback
Condition: New
€ 33.71
€ 33.71
paperback. .
- Publisher
- The Experiment LLC
- Format
- Paperback
- Publication date
- 2014
- Edition
- Reprint
- Condition
- New
- SKU
- V9781615191956
- ISBN
- 9781615191956
Paperback
Condition: New
€ 16.99€ 13.39
€ 16.99
€ 13.39
Hardcover. Virtually all organizations gauge spending in terms of return on investment, and information technology (IT) tops the investment list as both the largest and most frustrating for senior executives. Editor(s): Stenzel, Joe. Series: Wiley CIO. Num Pages: 400 pages, Illustrations. BIC Classification: KJMV3. Category: (P) Professional & Vocational. Dimension: 237 x 159 x 30. Weight in Grams: 574.
- Format
- Hardback
- Publication date
- 2010
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 2nd Edition
- Number of pages
- 338
- Condition
- New
- SKU
- V9780470635407
- ISBN
- 9780470635407
Hardback
Condition: New
€ 85.25
€ 85.25
Hardback. Num Pages: 261 pages, Worksheets. BIC Classification: KJMV3. Category: (G) General (US: Trade). Dimension: 235 x 160 x 21. Weight in Grams: 564.
- Format
- Hardback
- Publication date
- 2012
- Publisher
- Taylor & Francis Inc United States
- Edition
- 1st
- Number of pages
- 256
- Condition
- New
- SKU
- V9781937134273
- ISBN
- 9781937134273
Hardback
Condition: New
€ 49.99€ 49.59
€ 49.99
€ 49.59
Paperback. The action-based guide to powerful, influential organizational storytelling Circle of the 9 Muses captures the best practices of the world's most influential story consultants and knowledge workers to help you find, tell, and draw value from your organizational stories as impetus for action. Num Pages: 320 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 192 x 243 x 18. Weight in Grams: 774.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2015
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781118973967
- ISBN
- 9781118973967
Paperback
Condition: New
€ 44.99€ 43.15
€ 44.99
€ 43.15
Paperback. The ultimate CISA prep guide, with practice exams CISA is the industry-leading study guide for the Certified Information System Auditor exam, fully updated to align with the latest ISACA standards and changes in IS auditing. Num Pages: 720 pages. BIC Classification: KJMD; UQ; UR. Category: (P) Professional & Vocational. Weight in Grams: 666.
- Publisher
- John Wiley & Sons Inc
- Format
- Paperback
- Publication date
- 2016
- Edition
- 4th Edition
- Condition
- New
- SKU
- V9781119056249
- ISBN
- 9781119056249
Paperback
Condition: New
€ 69.05€ 52.45
€ 69.05
€ 52.45
Paperback. Every marketing manager is looking for a way to make their brand out perform the rest, to have more market share and a longer shelf life. Research has shown that what Michael Willmott calls "Citizen Brands" will be more commercially successful than those that do not take on board societal trends. Num Pages: 272 pages. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 222 x 154 x 18. Weight in Grams: 384.
- Condition
- Used, Like New
- Publisher
- John Wiley & Sons Inc
- Number of pages
- 272
- Format
- Paperback
- Publication date
- 2003
- Edition
- 1st Edition
- SKU
- KT00000875
- ISBN
- 9780470853580
Paperback
Condition: Used, Like New
€ 4.99
€ 4.99
Paperback. "Citizen Coke demostrate[s] a complete lack of understanding about .. the Coca-Cola system-past and present." -Ted Ryan, the Coca-Cola Company Num Pages: 432 pages, 8 pages of illustrations. BIC Classification: KCN; KJZ; KNDF. Category: (G) General (US: Trade). Dimension: 211 x 141 x 30. Weight in Grams: 352.
- Publisher
- WW Norton & Co
- Format
- Paperback
- Publication date
- 2017
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780393353341
- ISBN
- 9780393353341
Paperback
Condition: New
€ 19.99€ 18.65
€ 19.99
€ 18.65
Paperback. Help Them Grow or Watch Them Go. Num Pages: 168 pages, index. BIC Classification: KJ; VS. Category: (G) General (US: Trade). Dimension: 155 x 224 x 15. Weight in Grams: 242.
- Format
- Paperback
- Publication date
- 2004
- Publisher
- Berrett-Koehler Publishers
- Edition
- First Edition
- Condition
- New
- SKU
- V9781576752975
- ISBN
- 9781576752975
Paperback
Condition: New
€ 24.99€ 20.76
€ 24.99
€ 20.76
Hardback. A biography of a Polish immigrant who rose to the top of Wall Street in the Roaring Twenties and abandoned it after the Crash. Num Pages: 200 pages, portraits. BIC Classification: BGB; KJH. Category: (G) General (US: Trade). Dimension: 236 x 159 x 20. Weight in Grams: 499.
- Format
- Hardback
- Publication date
- 1995
- Publisher
- Derrydale Press United States
- Number of pages
- 200
- Condition
- New
- SKU
- V9781568330488
- ISBN
- 9781568330488
Hardback
Condition: New
€ 35.99€ 30.81
€ 35.99
€ 30.81
Hardback. Series: Columbia Business School Publishing. Num Pages: 288 pages, illustrations. BIC Classification: JN; KJB. Category: (P) Professional & Vocational. Dimension: 163 x 246 x 2. Weight in Grams: 508.
- Publisher
- Columbia University Press
- Format
- Hardback
- Publication date
- 2017
- Condition
- New
- SKU
- V9780231179287
- ISBN
- 9780231179287
Hardback
Condition: New
€ 40.99€ 29.40
€ 40.99
€ 29.40