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Business & management
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Business & management
Paperback. A new title in this bestselling series helpnew English speakers say the right words atthe right time in any situation. Series: Perfect Phrases Series. Num Pages: 176 pages. BIC Classification: ESB; KJ. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 11. Weight in Grams: 180.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2010
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071608381
- ISBN
- 9780071608381
Paperback
Condition: New
€ 20.99€ 19.60
€ 20.99
€ 19.60
paperback. Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence. Series: Perfect Phrases Series. Num Pages: 256 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 203 x 132 x 16. Weight in Grams: 236.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 256
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071745062
- ISBN
- 9780071745062
Paperback
Condition: New
€ 23.99€ 17.67
€ 23.99
€ 17.67
Paperback. Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done. Num Pages: 240 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 15. Weight in Grams: 246.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2007
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071493048
- ISBN
- 9780071493048
Paperback
Condition: New
€ 13.99€ 11.72
€ 13.99
€ 11.72
Paperback. Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJW. Category: (P) Professional & Vocational. Dimension: 202 x 131 x 11. Weight in Grams: 226.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 224
- Format
- Paperback
- Publication date
- 2008
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071597326
- ISBN
- 9780071597326
Paperback
Condition: New
€ 24.99€ 21.66
€ 24.99
€ 21.66
Paperback. Presents time-saving phrases you can use to make the most out of every speaking opportunity. This title provides ready-to-use phrases on what from sharing strategies at annual meetings to speaking at conferences, keynote remarks, and ceremonial speeches. It also reveals strategies for addressing specific audiences. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 204 x 136 x 18. Weight in Grams: 232.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 220
- Format
- Paperback
- Publication date
- 2006
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071467636
- ISBN
- 9780071467636
Paperback
Condition: New
€ 24.99€ 18.53
€ 24.99
€ 18.53
Paperback. An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 203 x 129 x 13. Weight in Grams: 212.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 208
- Format
- Paperback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780071742313
- ISBN
- 9780071742313
Paperback
Condition: New
€ 13.99€ 11.70
€ 13.99
€ 11.70
Paperback. Offers hundreds of ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings. This book is a useful tool for those who need to get a message across and stand out as a leader. Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 203 x 126 x 63. Weight in Grams: 226.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- McGraw-Hill Education - Europe United States
- Edition
- 1st Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780071546836
- ISBN
- 9780071546836
Paperback
Condition: New
€ 24.99€ 18.50
€ 24.99
€ 18.50
Paperback. From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation. Series: Perfect Phrases Series. Num Pages: 208 pages. BIC Classification: KJWS. Category: (G) General (US: Trade). Dimension: 203 x 129 x 14. Weight in Grams: 216.
- Publisher
- McGraw-Hill Education - Europe United States
- Number of pages
- 176
- Format
- Paperback
- Publication date
- 2011
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780071766746
- ISBN
- 9780071766746
Paperback
Condition: New
€ 23.99€ 20.56
€ 23.99
€ 20.56
Paperback. More than 1 million books sold in the Perfect Phrases series! An updated and revised edition of one of the series's hottest sellers Series: Perfect Phrases Series. Num Pages: 224 pages. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 203 x 128 x 12. Weight in Grams: 230.
- Format
- Paperback
- Publication date
- 2010
- Publisher
- McGraw-Hill Education - Europe
- Edition
- 2nd Edition
- Number of pages
- 224
- Condition
- New
- SKU
- V9780071745079
- ISBN
- 9780071745079
Paperback
Condition: New
€ 13.99€ 11.70
€ 13.99
€ 11.70
Hardcover. In Perfect Pitch, bestselling author Jon Steel shows readers how the principles of advertising research and planning can be applied to the business of presenting and selling ideas. While many books offer tips on persuasion, this is the only book tailored specifically to advertising industry professionals who must sell their ideas or perish. Num Pages: 288 pages, Illustrations. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 235 x 160 x 26. Weight in Grams: 488.
- Publisher
- John Wiley and Sons Ltd United States
- Number of pages
- 288
- Format
- Hardback
- Publication date
- 2006
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780471789765
- ISBN
- 9780471789765
Hardback
Condition: New
€ 34.99€ 25.34
€ 34.99
€ 25.34
Paperback. Covers the key areas of performance and reward management, from conducting performance appraisals effectively and recognizing outstanding work when money is in short supply to learning how today's companies are using reward systems to achieve corporate missions and strategies. Series: ExpressExec S. Num Pages: 112 pages. BIC Classification: KJMV2. Category: (G) General (US: Trade); (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 169 x 126 x 7. Weight in Grams: 118.
- Format
- Paperback
- Publication date
- 2002
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 112
- Condition
- New
- SKU
- V9781841122076
- ISBN
- 9781841122076
Paperback
Condition: New
€ 13.59
€ 13.59
Hardcover. A research-based guide to performance appraisal written for real-world practitioners A timely, useful and practical collection of chapters confronting and posing solutions to some of the more thorny performance management problems and dilemmas facing HR practitioners today. Editor(s): Smither, James W. Num Pages: 608 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 239 x 165 x 41. Weight in Grams: 1030.
- Format
- Hardback
- Publication date
- 1998
- Publisher
- Pfeiffer / Jossey-Bass
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9780787909451
- ISBN
- 9780787909451
Hardback
Condition: New
€ 91.75
€ 91.75
Paperback. Provides managers with the tools they need to save time and energy when performing employee evaluations. Included in this convenient, portable package is an appraisal phrasebook featuring useful phrases and quick-hitting expert tips on making the most out of the process. Num Pages: 360 pages, black & white illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 216 x 142 x 19. Weight in Grams: 382.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley & Sons Inc United Kingdom
- Edition
- 1st Edition
- Number of pages
- 360
- Condition
- New
- SKU
- V9780470498729
- ISBN
- 9780470498729
Paperback
Condition: New
€ 19.99€ 17.43
€ 19.99
€ 17.43
Hardback. Are your employees qualified? Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions. Certification planning is the answer and Performance-Based Certification is the key. Num Pages: 288 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 242 x 210 x 25. Weight in Grams: 700.
- Publication date
- 2012
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 2 Rev ed
- Number of pages
- 288
- Condition
- New
- Format
- Hardback
- SKU
- V9781118027240
- ISBN
- 9781118027240
Hardback
Condition: New
€ 103.67
€ 103.67
Hardcover. No matter what industry your company competes in, you need to have a firm understanding of how to create a direct link between shareholder value and critical business processes in order to improve performance and achieve long-term value. Series: Wiley Finance Series. Num Pages: 320 pages, Illustrations. BIC Classification: KF; KJMV1. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 25. Weight in Grams: 536.
- Format
- Hardback
- Publication date
- 2006
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 320
- Condition
- New
- SKU
- V9780470047972
- ISBN
- 9780470047972
Hardback
Condition: New
€ 68.61€ 58.41
€ 68.61
€ 58.41
Hardcover. Tips, techniques, and trends on harnessing dashboard technology to optimize business performance
In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. Num Pages: 336 pages, Illustrations. BIC Classification: KJMQ. Category: (P) Professional & Vocational. Dimension: 238 x 164 x 27. Weight in Grams: 556.
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 318
- Format
- Hardback
- Publication date
- 2010
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780470589830
- ISBN
- 9780470589830
Hardback
Condition: New
€ 52.99€ 37.34
€ 52.99
€ 37.34
paperback. A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Num Pages: 364 pages, illustrations. BIC Classification: KJC; KJM. Category: (P) Professional & Vocational. Dimension: 197 x 130 x 20. Weight in Grams: 356.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Number of pages
- 364
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471495420
- ISBN
- 9780471495420
Paperback
Condition: New
€ 30.99€ 23.93
€ 30.99
€ 23.93
Hardback. A Practical Guide to Using the Balanced Scorecard performance drivers Nils--Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Num Pages: 362 pages, illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 240 x 164 x 26. Weight in Grams: 714.
- Format
- Hardback
- Publication date
- 1999
- Publisher
- John Wiley & Sons Inc United Kingdom
- Number of pages
- 362
- Condition
- New
- Edition
- 1st Edition
- SKU
- V9780471986232
- ISBN
- 9780471986232
Hardback
Condition: New
€ 54.99€ 42.83
€ 54.99
€ 42.83
Paperback. Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Series: Research Methods for the Social Sciences. Num Pages: 320 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 223 x 157 x 16. Weight in Grams: 460.
- Format
- Paperback
- Publication date
- 2008
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 320
- Condition
- New
- SKU
- V9780787988838
- ISBN
- 9780787988838
Paperback
Condition: New
€ 73.97
€ 73.97
Paperback. Num Pages: 389 pages, black & white illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 279 x 209 x 21. Weight in Grams: 913.
- Format
- Paperback
- Publication date
- 2001
- Publisher
- John Wiley & Sons Inc United States
- Edition
- 1st Edition
- Number of pages
- 389
- Condition
- New
- SKU
- V9781890289126
- ISBN
- 9781890289126
Paperback
Condition: New
€ 60.16
€ 60.16
Hardcover. There has been a shift in HR from performance appraisal to performance management. A new volume in the SIOP Professional Practice Series , this book contains a broad range of performance management topics, offers recommendations grounded in research, and many examples from a variety of organizations. Editor(s): Smither, James W.; London, Manuel. Series: J-B SIOP Professional Practice Series. Num Pages: 704 pages, Illustrations. BIC Classification: KJMV2. Category: (P) Professional & Vocational. Dimension: 234 x 160 x 53. Weight in Grams: 978.
- Format
- Hardback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 704
- Condition
- New
- SKU
- V9780470192320
- ISBN
- 9780470192320
Hardback
Condition: New
€ 109.48
€ 109.48
Paperback. Suitable for any student taking a performance management module at undergraduate or postgraduate level. Num Pages: 344 pages, illustrations (black and white). BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 245 x 189 x 18. Weight in Grams: 662.
- Publisher
- Chartered Institute of Personnel & Development United Kingdom
- Format
- Paperback
- Publication date
- 2013
- Edition
- 1st Edition
- Condition
- New
- SKU
- V9781843983057
- ISBN
- 9781843983057
Paperback
Condition: New
€ 59.14€ 58.70
€ 59.14
€ 58.70
Paperback. .
- Publisher
- Taylor & Francis Ltd
- Format
- Paperback
- Publication date
- 2015
- Edition
- 2nd Edition
- Condition
- New
- SKU
- V9780415738101
- ISBN
- 9780415738101
Paperback
Condition: New
€ 81.61
€ 81.61
Paperback. Performance Management presents an end-to-end practical model of effective performance management that shows how to develop and implement performance management systems that drive results. It goes beyond prescribing typical best practices and instead focuses on what it really takes to implement performance management effectively. Series: Talent Management Essentials. Num Pages: 214 pages, black & white illustrations. BIC Classification: JMJ; KJU. Category: (P) Professional & Vocational. Dimension: 216 x 137 x 16. Weight in Grams: 286.
- Format
- Paperback
- Publication date
- 2009
- Publisher
- John Wiley and Sons Ltd United Kingdom
- Edition
- 1st Edition
- Number of pages
- 216
- Condition
- New
- SKU
- V9781405177610
- ISBN
- 9781405177610
Paperback
Condition: New
€ 37.11
€ 37.11