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Roger Miles - Conduct Risk Management: Using a Behavioural Approach to Protect Your Board and Financial Services Business - 9780749478612 - V9780749478612
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Conduct Risk Management: Using a Behavioural Approach to Protect Your Board and Financial Services Business

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Description for Conduct Risk Management: Using a Behavioural Approach to Protect Your Board and Financial Services Business Paperback. Gives financial service providers the practical tools they need to understand the hidden drivers of behaviour, de-bias their customer offering and so avoid fines and imprisonment under the conduct regime. Num Pages: 312 pages, black & white illustrations. BIC Classification: KJC; KJMD; KJMV1; LNPF. Category: (G) General (US: Trade); (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 159 x 234 x 17. Weight in Grams: 470.
Conduct risk is at the core of behavioural regulation, a new approach to regulating financial services, whose new agencies and public prosecutors have spread rapidly across the world. Its prosecutors intervene assertively to challenge financial service providers to show clear evidence of a new customer-centric approach, which understands and responds to the hidden drivers of customer behaviour. They use their unprecedented powers to levy very large fines and even to imprison wrongdoers - often for not taking precautions rather than for any active wrongdoing. Conduct Risk Management is a tool for recognizing, acting on, and predicting conduct risk impacts in ... Read more

Product Details

Publisher
Kogan Page Ltd
Format
Paperback
Publication date
2017
Condition
New
Weight
470g
Number of Pages
312
Place of Publication
London, United Kingdom
ISBN
9780749478612
SKU
V9780749478612
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About Roger Miles
Dr Roger Miles researches behavioural risk and the impacts of conduct regulation. He counsels Boards on human risk factors and uncertainty, and delivers bespoke risk workshops for leadership groups in government, NGOs and the professions. He teaches risk-related psychology at graduate schools including Cambridge University and the UK Defence Academy. He co-edits the LSE's annual Behavioural Economics Guide and ... Read more

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