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13%OFFChristina Tangora Schlachter - Critical Conversations For Dummies - 9781118490310 - V9781118490310
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Critical Conversations For Dummies

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Description for Critical Conversations For Dummies Paperback. The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Num Pages: 336 pages, illustrations. BIC Classification: KJP. Category: (P) Professional & Vocational. Dimension: 237 x 156 x 18. Weight in Grams: 418.
The easy way to communicate best when it matters most

Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts.

Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing ... Read more

  • Improve communication skills in crucial conversations
  • Avoid common pitfalls and emotional tendencies
  • Discover the benefits of success in crucial conversations

This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

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Product Details

Format
Paperback
Publication date
2013
Publisher
John Wiley & Sons Inc
Number of pages
336
Condition
New
Number of Pages
336
Place of Publication
, United States
ISBN
9781118490310
SKU
V9781118490310
Shipping Time
Usually ships in 7 to 11 working days
Ref
99-50

About Christina Tangora Schlachter
Christina Tangora Schlachter, PhD, is a Certified Professional Coach. She has created and taught courses on communication skills, crucial conversations for new managers, communication for professionals, and dealing with difficult conversations. She is the coauthor of Leading Business Change For Dummies and is the Chief Leader of She Leads.

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